unable to update ipod touch past version 2.2.1
what to do if error message appears when trying to update to newer version software
iPod touch, Windows 8
User profile for user:
judysings
User level:
Community Specialist
Hi deewood,
Welcome to the Support Communities!
The articles below will explain how to update your iPod touch and what to do if you have trouble updating:
http://support.apple.com/kb/HT4623
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
You might need to use recovery mode if:
- You can't update or restore because iTunes doesn't recognize your device or says it's "in recovery mode".
- The Apple logo remains onscreen for several minutes with no progress bar.
- The Connect to iTunes screen appears.
See what to do if the progress bar remains onscreen for several minutes
Cheers,
- Judy