HT201659: Use Restrictions in iTunes on your Mac or PC

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Geno5243

Q: iTunes download problem

I song I purchased in iTunes didn't download correctly; the song is incomplete…..What shall I do?

Posted on Jan 5, 2014 11:32 AM

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Q: iTunes download problem

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  • by King_Penguin,

    King_Penguin King_Penguin Jan 5, 2014 11:58 AM in response to Geno5243
    Level 10 (133,984 points)
    iTunes
    Jan 5, 2014 11:58 AM in response to Geno5243

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.

     

    If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com

     

    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption