no reaction

Question

no reaction

Hi.

my iPod nano G6 (touch) does not show any reaction when tapping on the touch panel after switching it on. This is only valid for the first 5-10 minutes. then it workes fine again.

However, it is quite anoying...

Thanks for your help,

Mike

iPod nano, Other OS, SW version 1.2

Posted on Jan 5, 2014 12:07 PM

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Answer 1

Delgadoh

Level 4

1,481 points

Jan 7, 2014 9:06 AM in response to MIKEfromSTONE

Hey MIKEfromSTONE,

This article might provide some helpful steps for you:

iPod nano (6th generation): Hardware troubleshooting

http://support.apple.com/kb/TS3474

Under the Display section, check out the steps in "Touch screen is not accepting input:"

Clean the screen with a microfiber polishing cloth.
Do not wear gloves while using the touchscreen. Do not use the touchscreen with wet hands or immediately after applying hand lotion. Moisture affects touchscreen behavior in the same manner as it affects a trackpad.
If you have a protective plastic sheet or film on the touchscreen, try removing it, because it may be preventing the touchscreen from working properly.
The current application may be unresponsive; try resetting iPod by pressing and holding the Sleep/Wake button and the Volume Down buttons simultaneously for a least eight seconds, until the Apple logo appears.
Sync with iTunes and restore the iPod.

Welcome to Apple Support Communities!

Have a great day,

Delgadoh

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