Iphone 5c screen popping?

Has anyone else had problems with there iPhone 5c screen popping in places when pressed?

I currently bought a case from case mate and I managed to drop my phone. Luckily the screen was fine and the only cracks were on the case. However in the following days I noticed when I press down on the right side of the screen, I hear a popping sound. Thankfully this hasnt affected the phone at all, but its quite annoying! I noticed that if a lay my phone face up for a while it wont pop until i turn the phone face down. When I turn the phone face down it seems to pop when I turn it face up again. Has anyone had this similar problem? Is there anything Apple can do to help? Do I need to get this fixed right away? Is there any soloution? Please contact me at My email adress if you have any answers!


Email: mgideon982gmail.com

iPhone 5c

Posted on Jan 5, 2014 12:27 PM

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6 replies

Jan 6, 2014 10:39 AM in response to Mgid1998

My daughter bought the 5C in October 2013. In November, we made an appointment at the local Genius Bar to ask about the screen popping (sounds like the home button) when you press on various parts of the screen.


Person at the Apple Store replaced the phone saying they agreed it didn't seem right that the screen should make that popping noise, though the screen was still solid within the plastic case.


The new 5C eventually started doing the same thing...so we returned to the Apple Store in late December. This time, they said the popping sound was a "design feature". They claim the Apple engineers designed the screen to "give" to make the phone more durable. They said they were not told of the "design feature" until they had replaced a bunch of 5Cs.


I explained that my fear was that the "design feature" would eventually result in a flaw with the 5C after the warranty expired. They said that the 5C just won some award and I should not worry (like those awards mean anything). They also suggested I purchase Apple Care in case there was a problem after the warranty. Of course, I pointed out that the 5C just won an award and I shouldn't need Apple Care.


The 5C screen seems to pop more when it gets hot from use. To this point, it does not affect the function of the iPhone, other than to annoy my daughter when it's doing it a lot.


I've seen many reports on various websites of this issue, so thought I would share what Apple is now saying (at least at my local store in St.Louis).

Aug 19, 2014 7:14 PM in response to wegras

You did not provide answer about whether they would fix the popped out problem. Just that they will fix the screen.


I have see that this is a general problem with iPhone 5c and apple silently swaps out iPhones with the customer without admitting that they need to recall this defective design that pops out in many cases. I think there should be a class action suit for this. What do others think?

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Iphone 5c screen popping?

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