Q: Problem with backlight on my ipod classic 6th Gen
The backlight on my ipod classic has gone out and won't come on again. I have tried increasing the brightness through the settings menu, but it doesn't work, so I assume the light is actually broken. Can it be fixed/replaced?
iPod classic, Windows XP
Posted on Jan 5, 2014 12:25 PM
Hey Rachel, York,
I would first run through the 5 Rs troubleshooting assistant:
iPod classic Troubleshooting Assistant
http://www.apple.com/support/ipod/five_rs/classic/
As the end of the guide says, if you still need help:
Arrange a phone call with an Apple Expert who specializes in your exact question.
NOTE: Phone support options vary by country.
You can also use our Online Service Assistant to learn your service and repair options and to set up mail-in service where available.
Welcome to Apple Support Communities!
All the best,
Delgadoh
Posted on Jan 7, 2014 7:10 AM