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Ipad won't restore, error 2003/2009

Hello all,


I plugged in my ipad tonight to add some music on and it said there was a new software version available, think it might have been 7.4? Anyway, it has completely wiped my ipad and it won't even switch on.


I plug it in and it says I need to restore but then it comes up saying 'An error occured, cannot restore error 2003/2009'.


I have tried rebooting, another USB port, another cable. I genuinely don't know what to do.


I'm starting to get quite worried.


Any help would be greatly appreciated,


Thanks,


Kevin

iPad

Posted on Jan 5, 2014 12:10 PM

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Question marked as Best reply

Posted on Sep 24, 2015 3:19 PM

I had trouble restoring my iPhone 4s because I kept getting error code 2003. I needed to use an original white iphone usb cable instead of my third party cable. It may be a pain in the *** to get that cable, but it immediately solved my error 2003 problem.

3 replies

Jan 7, 2014 8:52 AM in response to Yorkiepud76

Hey Kevin,


This is the information on update/restore errors 2000-2009, and they all have to do with USB connections:


Resolve specific iTunes update and restore errors

http://support.apple.com/kb/TS3694#2009


If you haven't already, I would read through that section and follow the links and steps to troubleshoot.


Welcome to Apple Support Communities!


Regards,

Delgadoh

Jan 7, 2014 9:06 AM in response to Yorkiepud76

iPad: Basic troubleshooting

http://support.apple.com/kb/TS3274


Update and restore alert messages on iPhone, iPad, and iPod touch

http://www.buybuyla.com/tech/view/012953a0d412000e.shtml


iOS: Resolving update and restore alert messages

http://support.apple.com/kb/TS1275


iPad: Unable to update or restore

http://support.apple.com/kb/ht4097


iTunes: Specific update-and-restore error messages and advanced troubleshooting

http://support.apple.com/kb/TS3694


If you can't update or restore your iOS device

http://support.apple.com/kb/ht1808


 Cheers, Tom 😉

Ipad won't restore, error 2003/2009

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