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My App Store for games is frozen, I cannot search for new games. How do I clear the game within the App Store?

When I open the App Store there is a game already frozen in the center of the screen. The only thing I can do is open the game and play, cannot browse for new games. It did not down load to my iPad.

iPad, iOS 7.0.4

Posted on Jan 5, 2014 12:20 PM

Reply
1 reply

Jan 7, 2014 7:59 AM in response to Airjaw

Hey Airjaw,


First, try force closing the App Store:

  1. Double-click the Home button.
  2. Swipe left or right until you have located the app you wish to close.
  3. Swipe the app up to close it.

from: iOS: Force an app to close

http://support.apple.com/kb/HT5137


And if that doesn't work, I would reset the device:


Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

from: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

http://support.apple.com/kb/HT1430


Welcome to Apple Support Communities!


Have a good one,

Delgadoh

My App Store for games is frozen, I cannot search for new games. How do I clear the game within the App Store?

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