I have a ipod touch and I am trying to update it but it keeps there is a problem dowloading the software for the ipod an internal error has occured what do I do?

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Becky2014 Author

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I have a ipod touch and I am trying to update it but it keeps there is a problem dowloading the software for the ipod an internal error has occured what do I do?

I have an ipod touch 4th generation I want to update it but when I do it says there is a problem downloading the softward for the ipod an internal server error occured can someone help me please?

iPod touch

Posted on Jan 5, 2014 12:58 PM

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Answer 1

lllaass

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Jan 5, 2014 1:10 PM in response to Becky2014

If you are updating via wifi then connect the iPod to your computer and try there. And the other way around too.

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Answer 2

Becky2014 Author

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Jan 5, 2014 1:12 PM in response to lllaass

I have connected it to my computer via the internet and am trying to update it.

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Answer 3

lllaass

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Jan 5, 2014 1:20 PM in response to Becky2014

Power off and then back on your router

Reboot the computer

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Answer 4

Becky2014 Author

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Jan 5, 2014 1:25 PM in response to lllaass

I have still having the same problem

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Answer 5

lllaass

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Jan 5, 2014 1:48 PM in response to Becky2014

Try on another computer.

Or maybe it is an Apple problem

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