HT5262: Should I use iTunes or iCloud to back up my iPhone, iPad, or iPod touch?

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Q: I backed up  my iPhone to the computer and checked encrypt password.  It did not ask me for a password.  Now it wants a password to restore.  I tried my Apple password, my phone's passcode, nothing works.  Any suggestions?

I backed up my iPhone 4S to iTunes.  Unfortunately I checked encrypt password.  It never asked me for a password.   How do I restore the phone from iTunes when it requires a password I never gave it?  It won't let me change the password because I don't know the so called old password.

iPhone 4S, iOS 7.0.4

Posted on Jan 5, 2014 1:21 PM

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Q: I backed up  my iPhone to the computer and checked encrypt password.  It did not ask me for a password.  Now it wan ... more

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