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Can't add my cannon mp830 printer to mac os x

I tried to scan something using my canon mp830 but it wasnt working. I removed the printer thinking that would help but now, I cant even add the printer.

iMac, OS X Mavericks (10.9.1)

Posted on Jan 5, 2014 2:51 PM

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Posted on Jan 5, 2014 4:11 PM

Is the MP830 connected directly to the Mac via USB cable? If yes, then turn off the MP830 and unplug the power cord for a few minutes. Then reconnect the power cord, turn the printer back on and then see if you can add the printer.


If this does not help, then open System Information (Applications > Utilities) and select USB in the left column. The top right pane will show all the USB busses on the Mac and the MP830 should be shown under one of these busses. If it is not present, then try another USB cable and another USB port on the Mac until you get the MP830 to appear under one of the USB busses. Once this is so, then you should be able to add the printer again.

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Question marked as Best reply

Jan 5, 2014 4:11 PM in response to Marie528

Is the MP830 connected directly to the Mac via USB cable? If yes, then turn off the MP830 and unplug the power cord for a few minutes. Then reconnect the power cord, turn the printer back on and then see if you can add the printer.


If this does not help, then open System Information (Applications > Utilities) and select USB in the left column. The top right pane will show all the USB busses on the Mac and the MP830 should be shown under one of these busses. If it is not present, then try another USB cable and another USB port on the Mac until you get the MP830 to appear under one of the USB busses. Once this is so, then you should be able to add the printer again.

Jan 5, 2014 4:34 PM in response to Marie528

Marie528 wrote:


The printer is connected to the Mac via usb. I was able to print but I can not scan. It is not giving me the option to hit scan.

Okay. You said that you were not able to add the printer again so my reply was based on that comment.


So with regards to scanning, Canon is no longer providing an ICA driver for this model, which is what would make the Scan tab appear in Printers & Scanner and also let you scan using Image Capture or Preview.


So as mentioned above, you will need to download and install a scanner driver for the MP830 and the supporting scanning application called MP Navigator. These should be available from the Canon web site in your region. If you cannot locate them, then reply and I will provide links from the Canon Australia web site.

Jan 5, 2014 4:36 PM in response to Marie528

Hi Marie. I have the same printer/scanner as you, and have the same issue. The printer works fine with full functionality. The scanner is totally invisible to Mavericks. I've contacted Canon, and their response was basically "yes sir, you are correct, we've provided a printer driver, but no scanner driver for Mavericks" too bad, so sad.


I've downloaded a trial version of VueScan and it works quite well, but I haven't decided if I want to spend money on the App. In the meantime I boot my computer to my Snow Leopard partition, and scan from there.

Can't add my cannon mp830 printer to mac os x

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