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Deauthorizing computers

Hello,


I am trying to deauthorize a computer as i don't have access to the past computers it is registered. I was under the impression that i could deauthorize all.

This option is not available but i can't authorize this computer as the 5 users are all used up.


Thanks in advance


Lydia

itunes account-OTHER

Posted on Jan 5, 2014 2:52 PM

Reply
3 replies

Jan 7, 2014 2:27 PM in response to Lyddom

Hi Lyddom!


You should be able to deauthorize all computers currently authorized by following the steps in this article:


iTunes Store: About authorization and deauthorization

http://support.apple.com/kb/HT1420


If you need to authorize your new computer and are unable due to already having five authorized computers, you can deauthorize all computers by doing the following:

  1. Click iTunes Store on the left side of iTunes.
  2. If you're not signed in to the store, click the Account button, then enter your account name and password.
  3. Click the Account button again (your Apple ID appears on the button), enter your password, and then click View Account.
  4. In the Account Information window, click Deauthorize All.

User uploaded file

Note: You may only use this feature once per year. The Deauthorize All button will not appear if you have fewer than two authorized computers. If you need assistance on using this feature, please contact iTunes Store support via email (http://www.apple.com/support/itunes/store/).

Thanks for being a part of the Apple Support Communities!


Cheers,

Braden

Deauthorizing computers

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