HT204390: Use Accessibility features in iOS

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Murase

Q: Before the recent iOS 7 update I could get closed captioning on amazon prime movies, now it's not possible even the ones that have CC available ..  I've turned in on in setting on my iPad mini but it doesn't work. Netflix is no problem.

Before the recent iOS 7 update I could get closed captioning on amazon prime movies, now it's not possible even the ones that have CC available ..  I've turned it on in setting on my iPad mini but it doesn't work. Netflix is no problem.

iPad mini Wi-Fi, iOS 7.0.4

Posted on Jan 5, 2014 4:48 PM

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Q: Before the recent iOS 7 update I could get closed captioning on amazon prime movies, now it's not possible even the ones that have ... more

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  • by Texas Mac Man,

    Texas Mac Man Texas Mac Man Jan 5, 2014 5:05 PM in response to Murase
    Level 8 (46,611 points)
    Jan 5, 2014 5:05 PM in response to Murase

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.

     

     Cheers, Tom