How do I fix not being able to update software?

There are no updates to 10.6.8.

If you mean upgrading to a later version of OS X:

Check via Software Update whether any further updates are required, particularly to iTunes.

You should now see the App Store icon in iTunes, and you now need to set up your account:

http://support.apple.com/kb/HT4479

You can now upgrade to Mavericks OS 10.9 for free IF you have one of the following Macs, with not less than 2GB of RAM, and at least 8GB of available space on your hard drive:

iMac (Mid-2007 or later)

MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)

MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)

MacBook Air (Late 2008 or later)

Mac Mini (Early 2009 or later)

Mac Pro (Early 2008 or later)

Xserve (Early 2009)

iCloud system requirements:

http://support.apple.com/kb/ht4759

If you cannot run Mavericks you can purchase the code to use to download Lion from the App Store (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard):

http://store.apple.com/us/product/D6106Z/A/os-x-lion

or Mountain Lion:

http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion

Greetings Klaus,

Is it possible the 10.6.8 Combo updater might be the missing link. Just a thought.

Mac OS X 10.6.8 Update Combo v1.1

Could well be.