How to Fix an iPad When It Says It "Could Not Activate"
Currently Being ModeratedJan 6, 2014 7:42 AM (in response to Texas Mac Man)
Thanks a lot, Tom, but this still doesn't cover my issue...
The iPad wi-fi seems to be working just fine, and it was also connected to iTunes via USB cable most of the many times I tried to activate it. I also had already tried hard reseting it with no success.
Any other suggestion?
Alright, so the problem does seem to be related to the lack of signal.
Every time I try to activate it and the signal status is "Searching..." for a long time, it takes a while trying to activate to then show a different error message, related to server timeout, giving me the option to try again. However, when the status is "No Signal", or when I try to activate it without a sim card, it goes straight to Activation Error.
With that in mind, I already tried activating it with different sim cards of different carriers with no success. No matter what sim card I use, it never gets a signal (though my iPad is factory unlocked). Any idea of what I can do here, given that I cannot even access the home screen.
I'm traveling in a couple days and would really like to take my (working) iPad with me, so any help is deeply appreciated.
did you get to resolve this problem? I brought to apple store with exact same situation and even they couldn't fix it! they're offering me to trade in for 250. I don't have the money yet so hopefully I get a solution first!
Not really, man...
Customer support escalated my request to engineering, but never got back to me.
I ended up taking it to an Apple store, where they excanged it for a "new" one for US$99. Guess the fee was lower because my iPad is an older model than yours.
I asked about the new one being refurbished, the guy told me they cannot know for sure. That was a lie, I saw in the notes it is indeed refurbished.
It was the best I could do at the time, but, honestly, I'm not buying anything from Apple so soon - already regret having bought an iPhone 5S a few weeks ago.
This was clearly a problem in their server (for some reason our iPads' registration was screwed up), not a hardware problem whose risk we assume after warranty expires. Still, the only way we can solve this is by paying Apple. Not what you'd expect from a brand (and prices) like this.