iTunes downloading

I started to download a track from iTunes and I'm not sure what I did but I only got 16seconds on any of my devices. The devices say I have 4 minutes of track. I tried to repurchase the track from iTunes but it will only let me play annd I only get 16 seconds there and in my iTunes library. Can anyone help?


Thanks

iPod classic

Posted on Jan 6, 2014 4:25 AM

Reply
1 reply

Jan 6, 2014 5:00 AM in response to Debbididoo

This is a track that you've just bought, or one that you're downloading from iTunes Match ?


If just bought, then depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.


If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com


If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes downloading

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.