Q: Hi, I changed my apple id on my mainframe computer and purchased a book. The book is not showing up on my ipad or my iphone. I tried changing the settings on my ipad but it did not help. Can someone tell me what I should do. Cloud is activated.

Question

grace132

Level 1 (0 points)

Q: Hi, I changed my apple id on my mainframe computer and purchased a book. The book is not showing up on my ipad or my iphone. I tried changing the settings on my ipad but it did not help. Can someone tell me what I should do. Cloud is activated.

Hi, I chaned my apple id on my mainframe computer and imac and purchased a book. I cannot upload the book on either my ipad or my iphone. I tried changing the settings on the ipad, but still no book. I had no trouble accessing purchased items before chaning my id.

iMac, Mac OS X (10.7.5)

Posted on Jan 6, 2014 9:08 AM

I have this question too

Q: Hi, I changed my apple id on my mainframe computer and purchased a book. The book is not showing up on my ipad o ... more

All replies

Helpful answers

by judysings,

judysings Jan 8, 2014 9:14 AM in response to grace132
Community Specialists

Jan 8, 2014 9:14 AM in response to grace132

Hi grace132,

Welcome to the Support Communities!

The following articles should help you with this. If you change your Apple ID, you need to update those changes in other services that use it, like the iTunes Store.

You will also need to sign out of the iTunes Store on your devices and sign in with the Apple ID you used to make the purchases in order to access them.

Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895

The "Frequently Asked Questions" section of this article may be relevant for you.

Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US

iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US

I hope this information helps ....
Happy New Year!

- Judy
Reply options

Link to this post

HT5622: Frequently asked questions about Apple ID

Q: Hi, I changed my apple id on my mainframe computer and purchased a book. The book is not showing up on my ipad or my iphone. I tried changing the settings on my ipad but it did not help. Can someone tell me what I should do. Cloud is activated.

All replies Helpful answers

by judysings,

All replies

Helpful answers