Ranga 1981

Q: i forgot my security code for purchasing the apps how can i get it or reset it

i forgot my security code to purchase the apps how can i get it or reset it

Posted on Jan 6, 2014 10:29 AM

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Q: i forgot my security code for purchasing the apps how can i get it or reset it

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  • by King_Penguin,

    King_Penguin King_Penguin Jan 6, 2014 10:40 AM in response to Ranga 1981
    Level 10 (134,019 points)
    iTunes
    Jan 6, 2014 10:40 AM in response to Ranga 1981

    If you mean your security questions, then if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312

     

    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

     

    If you mean the security code on your credit card then you will need to look at your card : http://support.apple.com/kb/HT3541

  • by mollylee,

    mollylee mollylee Apr 2, 2014 1:25 PM in response to King_Penguin
    Level 1 (0 points)
    Apr 2, 2014 1:25 PM in response to King_Penguin

    Thanks..Kind Penguin. I had this problem and didn't realise it was my bank security code they wanted.. if only I could have spoke to a support Operative earlier today ...would have saved me loads of grief... x