Q: Trying to sign into Lose It, cannot remember password.   When trying to reset password, I do not receive email telling how to reset.

You forgot to mention what Mac or iDevice you have, so:

Resetting or changing a password:

For Snow Leopard or earlier:  http://support.apple.com/kb/HT1274

For Lion or later:  http://support.apple.com/kb/HT6022

This is also useful:

http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

If it's running Mac OS X 10.6.8 or earlier, insert a Mac OS X install DVD, restart with the Option key held down, click on it, and use the Reset Password utility.

If it's running Mac OS X 10.7 or newer, restart with the Command and R keys held down, open the Terminal, and use the resetpassword command:

https://discussions.apple.com/docs/DOC-4101