for some reason when i updated my I mac,all of the sodden i cant get my email,I get an exclamation point and an error code that reads, ALERT There may be a problem with the mail server or network. Verify the settings for account “MobileMe” or try again. The server returned the error: The connection to the server “p02-imap.mail.me.com” on port 143 timed out.
OS X Mountain Lion (10.8.5)
Hey Rufus98,
The following information may help to resolve your issue:
iCloud: Troubleshooting iCloud Mail
http://support.apple.com/kb/TS4002
If you cannot receive mail in OS X Mail
Locate the name of your iCloud account on the left side of the main Mail window. If your iCloud account name is dimmed and has a lightning-bolt symbol next to it, your account is offline. To bring your account online, make sure that your computer is connected to the Internet, then choose Mailbox > Take All Accounts Online. If that doesn't resolve the issue, follow these steps:
1. Choose Preferences from the Mail menu.
2. Click Accounts in the Preferences window.
3. Select your iCloud account from the list of accounts.
4. Click the Advanced tab and verify these settings:
- Port: 993
- Use SSL: (selected)
- Authentication: either "Password" or "Apple Token"
To troubleshoot the issue further, you may want to try following the steps in here:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
Take care,
Delgadoh
can't retrieve my email because of mobile me any thoughts?
