Q: iphone won't accept password for apple im app

Hi,

I just changed the password on my apple account. We have 3 iphones running on the account and 2 of them have no problem with the new password. The 3rd phone accepted the password for all other logins like itunes,etc. When we try and send an IM from that phone to one of the others it asks for the password but won't accept the known good password. Any ideas? Thank you in advance!

bbud55

iPhone 5s, iOS 7

Posted on Jan 6, 2014 4:36 PM

I have this question too

Q: iphone won't accept password for apple im app

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by mario49,

mario49 Jan 9, 2014 11:06 AM in response to bbud55
Community Specialists

Jan 9, 2014 11:06 AM in response to bbud55

Hello bbud55,

Thanks for using Apple Support Communities.
For more information on this, take a look at:

iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755

The first step to resolving an issue with iMessage is to update your iOS software and your carrier settings to the latest versions available. If iMessage still has an issue, follow the steps below that pertain to the issue.

Best of luck,
Mario
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