HT202157: About Apple TV (2nd and 3rd generation) software updates
Learn about About Apple TV (2nd and 3rd generation) software updates
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All replies
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Helpful answers
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Jan 7, 2014 4:27 AM in response to LuvsDeerby Winston Churchill,Welcome to the Apple Community LuvsDeer.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
- Restart the Apple TV (Settings > General > Restart).
- Restart the Apple TV by removing ALL the cables for 30 seconds.
- Restart your router. (Also try removing it’s power cord for at least 30 seconds)
- Reset the Apple TV (Settings > General > Reset > Reset all settings)
- Restore the Apple TV (Settings > General > Reset > Restore)
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Jun 4, 2014 1:52 AM in response to Winston Churchillby pickacardanycard,Thank you, Sir Winston. I had the same problem, unplugged the power cord from Apple TV for 30 seconds and, voila, the device returned to life.
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Nov 21, 2015 4:49 AM in response to LuvsDeerby raapaga,Disable two-step verification and/or two-factor authentication.
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Jul 17, 2016 1:38 PM in response to Winston Churchillby Jaggedburn,Thanks - Bullet #2 alone did the trick.