I have problem for play a movie,how I can solve?this is message"this content requires hdcp for playback ether your hdmi cable isn't properly connected,or your hdmi connection doesn't support HDCP.please reconnect the HDMI cable from your Apple TV to your

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Level 1

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I have problem for play a movie,how I can solve?this is message"this content requires hdcp for playback ether your hdmi cable isn't properly connected,or your hdmi connection doesn't support HDCP.please reconnect the HDMI cable from your Apple TV to your

this content requires hdcp for playback ether your hdmi cable isn't properly connected,or your hdmi connection doesn't support HDCP.please reconnect the HDMI cable from your Apple TV to your HD TV and try again

How I can solve this problem?

Can review movie but can not play.

Apple TV

Posted on Jan 6, 2014 10:13 PM

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Answer 1

griff w

Level 4

3,622 points

Jan 9, 2014 1:46 PM in response to Auddy_th

Hi there Auddy_th,

You may find the information in the article below helpful.

Apple TV (2nd and 3rd generation): About Apple TV and HDCP

http://support.apple.com/kb/HT4428

-Griff W.

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Answer 2

Jan 11, 2014 10:31 PM in response to Auddy_th

Try unplugging the power from both devices for ~30 seconds, then replugging each device in. Worked for me, and it seems to fix the previously-working Netflix problems.

People never seem to remember that THIS is the problem with DRM - things don't work that should and give cryptic error messages with no real information in them.

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