HT202157: About Apple TV (2nd and 3rd generation) software updates
Learn about About Apple TV (2nd and 3rd generation) software updatesQ: I have had an apple tv device for 2 years setup on two different tvs with sporadic results, just hooked it up to a new third TV an ... I have had an apple tv device for 2 years setup on two different tvs with sporadic results, just hooked it up to a new third TV and I'm getting a stuck on "setting date and time" message at initial bootup.device unresponsive when pressing remote menu btn more
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Helpful answers
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Jan 7, 2014 4:14 AM in response to russell226by Winston Churchill,Welcome to the Apple Community Russell.
Assuming this is not the first time you have used your Apple TV
- You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
- Also try restarting the router. (Also try removing it’s power cord for at least 30 seconds)
- If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
- If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.
If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.