Can't print a photobook using iPhoto for iPad

When trying to order a photobook from my ipad I get a message saying 'Changing Store, the credit card associated with this AppleID is assigned to Australia store.' And then it does not process my order. My AppleID and the store set in iphoto are are both Australia, as is the delivery address. Is there something I'm missing?

iPad 2, iOS 7.0.2

Posted on Jan 7, 2014 2:34 AM

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11 replies

May 1, 2017 10:34 PM in response to mathewAU

Yes, in Photos on a Mac editing the Contact card and making sure the address format is set to "Australia" will help. Just ctrl-click the "Work" or "Home" and select "Change Address format".

User uploaded file

But in this case it will be mute, since the original question is from 2014. Now it is no longer possible to order iPhoto books from an iPad at all. iPhoto for iOS is no longer compatible with the new iOS versions since iOS 8, and the new Photos for iOS does not support print products at all on an iPhone or iPad.

Only Photos for Mac and iPhoto '11 allow to order print products from Apple.

May 1, 2017 7:13 PM in response to Ae001

I've had family and friends with issues like this. Normally it's due to their address being entered incorrectly. For example, they have entered the post code into the 'state' section or vice versa. It may look correct but when you remove each part, you see where the mistake was. You can correct it on id.apple.com or the mistake resides in your contact card for yourself, which is in the contacts application.

Jan 7, 2014 3:04 AM in response to Ae001

And are you currently in Australia? Is your billing address set to Australia, like your shipping address and your Apple ID, Credit card? Check your address carefully for format errors, like the zip code; does your Apple ID work at all for buying from the App Store? If not, contact Apple Support. There have previously been similar reports of problems when buying Photo Books in Australia.



Re: Unable to buy iPhoto book


Nothing happens after Check Out

Feb 1, 2014 9:50 PM in response to Old Toad

I tried this several times (deleting and re entering billing info). I've been in contact with apple support who asked me to try several things and checked all my details were Australian. They admitted it was an apple issue and a few days later told me it was fixed, but when I tried again to order my photo book I got the same message about 'Changing store....' I've told them it still doesn't work and they are working on it - last heard from apple support on 20th Feb, so I don't know where they are at with this, but it still doesn't work for me.

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Can't print a photobook using iPhoto for iPad

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