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Application (Safari) not responding

Hi,


I'm running the latest version of Mavericks. Safari doesn't fully opene when I open the application. No window is displayed - just the Safari menu bar - but it doesn' respond to any clicks. When I force Quit it, it generates a report that I have submitted numerous times.I have fixed my permission on the Mac HD, but that didn't have any effect.


Is there any way I can re-initialize or re-install Safari?

iTunes-OTHER, OS X Mountain Lion (10.8.4)

Posted on Jan 7, 2014 6:53 AM

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Question marked as Best reply

Posted on Jan 7, 2014 7:13 AM

Crash it again and then copy/paste the entire report in your reply.

3 replies

Jan 7, 2014 3:02 PM in response to j.muller

Launch the Console application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Console in the icon grid.


Step 1


Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

View Show Log List

from the menu bar.

Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

Please do not indiscriminately dump thousands of lines from the log into this discussion.


Important: Some private information, such as your name, may appear in the log. Anonymize before posting.


Step 2


In the Console window, look under User Diagnostic Reports for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful.

Jan 7, 2014 10:06 PM in response to j.muller

I think the problem has been resolved.


I noticed problems with iCloud - clicking on System Preferences, iCloud, resulted in System Preferences not responding any further, just displaying Loading iCloud....


I then deleted everything in


~Library\Caches\com.apple.iCloudHelper\


and Force Quit all iCloud services. After that, iCloud worked again Safari worked fine.


I suspect Safari was affected by the iCloud problem, because all it's bookmarks are stored in iCloud.


Thanks QuickTimeKirk and Linc Davis for your assistance.

Application (Safari) not responding

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