HT202023: About in-app purchases

Learn about About in-app purchases
meetkimmy1
Level 1 (0 points)

Q: I made a purchase on the App Store

I made a purchase on the App Store and the item I purchase is not working I would like to get a refund for$2.99 it's for the flash player I brought today.

Posted on Jan 7, 2014 8:46 AM

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meetkimmy1

Q: I made a purchase on the App Store

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  • by King_Penguin,

    King_Penguin King_Penguin Jan 7, 2014 9:06 AM in response to meetkimmy1
    Level 10 (135,696 points)
    iTunes
    Jan 7, 2014 9:06 AM in response to meetkimmy1

    Have you tried deleting the app and redownloading it via the Purchased tab in the App Stor eapp on your device, and if it still doesn't work then you've tried contacting the developer of the app ? If you have and you haven't had a reply (if you only bought it today then you possibly won't have had a reply yet) then you can try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com .

     

    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption