Why can't the Iphone store more than 100 recent calls in caller history?

biergartenEpcot wrote:

Not being able to store more than 100 calls in its caller history is less than outstanding. I guess it's too difficult of an engineering feat for Apple to tackle.

Have you told that to Apple? Note that posting in this user-to-user forum is not communicating with Apple. If you want Apple to know your opinion go to https://apple.com/feedback.

Addendum: What number do you think is appropriate? You might want to suggest that number to Apple when you send feedback. But I'd be interested to hear your answer also.

Why not use the detailed billing information from your cellular carrier's bill.

Because customers need to keep the carriers honest. Mobile users should have independent & accurate metering tools on their own devices that track metrics such as:

• Mobile data used
• Minutes used
• Incoming SMS
• Outgoing SMS
• Incoming calls
• Outgoing calls

Being dependent on someone else to do the work for you is never the answer.

biergartenEpcot wrote:

Being dependent on someone else to do the work for you is never the answer.

As I noted at least once above, it's quite possible to archive your call logs and messages. I do it regularly. But, you're still depending on Apple to have made sure the phone keeps accurate logs. Your depending on the developer of the software you use for doing the archiving to have made software that works properly. Et cetera.

If you want to do all the work yourself, get a pencil and a little notebook and keep your own records.

sadaboutmyphone wrote:

trying to log in to some cumbersome phone carrier website with an Iphone just isn't practical.

I do it regularly. With my carrier it isn't at all cumbersome. If it is with yours, try changing carriers.

Lawrence Finch wrote:

sadaboutmyphone wrote:

trying to log in to some cumbersome phone carrier website with an Iphone just isn't practical.

I do it regularly. With my carrier it isn't at all cumbersome. If it is with yours, try changing carriers.

Perhaps Verizon is involved. Their account website is, to put it politely, clunky.

Having been on the other end for so long, I can say that billing mistakes (on the wireless side) don't seem especially common. They became less so when calls and messages became unlimited on most plans. I would imagine VZW saved a ton of money on customer service by not having to explain as many bills. Mostly, I only check my bill very couple of months to make sure I didn't add a feature and then forget to remove it.

I've never had a billing error in almost 30 years with at&t. I agree with you about that. (AT&T was my client from 1987 to 1997, where I worked on billing systems, calling cards and voice recognition). I use the site to check usage, especially during international travel. After logging in it's one click to get to the usage detail page. On my phone and iPad the app uses Touch ID to log in, even easier.

But, you're still depending on Apple to have made sure the phone keeps accurate logs.

Exactly! When you buy a device, you expect it to do its job. Especially, when the device costs a huge premium over its competitors, it better do nothing less than an outstanding job!

Not being able to store more than 100 calls in its caller history is less than outstanding. I guess it's too difficult of an engineering feat for Apple to tackle.

biergartenEpcot wrote:

But, you're still depending on Apple to have made sure the phone keeps accurate logs.

Exactly! When you buy a device, you expect it to do its job. Especially, when the device costs a huge premium over its competitors, it better do nothing less than an outstanding job!

Not being able to store more than 100 calls in its caller history is less than outstanding. I guess it's too difficult of an engineering feat for Apple to tackle.

You appear to have missed the entire point of that particular interchange.

Requests for features goes to Apple. Apple is not here. Go to the feedback page, www.apple.com/feedback and click on the appropriate link.

Why not use the detailed billing information from your cellular carrier's bill. That provides you with a lot better information, as well as larger type, and the ability to photocopy, annotate and file. If 100 calls is only 3 days, do you realize how difficult it would be to scroll through 3 months worth of calls? By your estimates, you are talking in excess of 3000 calls to try and work with on the phone screen. Just a thought.

Message was edited by: ChrisJ4203

Couldn't you just use the itemized bill you receive from your carrier? Most people don't need 3 months worth of history on their device.

As a professional, I find downloading my call history from my account with my carrier directly into a spreadsheet is much more efficient than trying to copy things off of the screen of the phone.

I also don't make the assumption that people who use the phone in a different way than I are frivolous or juvenile.

Best of luck.

Good luck. I feel sorry for you if you have to scroll through 3000 calls to find something on that regular a basis. I also feel bad that your carrier does not provide you with better details in your billing. You might need to review the ability of other devices in the future if this is a deal breaker for you. Take care.