HT201363: About Apple ID security questions

Learn about About Apple ID security questions
Michellebeelove

Q: Hello i need help with my questions to recover my password

I have an account

and have been away for 5 months so i cant recover my password because my emails that are linked

to recover the password don't exist anymore

and my recovery question number one is when is my birthday

i put in my birthday for the recover quesion number one and it keeps saying its not my birthday

i need to recover my account I have alot of address and all my photos for like 5 years on the account

i bought a new iphone and have created a new icloud account with my new phone but would like to access

how can i do this it's very important to me

can you tell my why when i go to answer the security questions it's saying i have the wrong birthday?

could i of accidently put the wrong day in it like the 30th instead of 31

PLEASE HELP

thanks michelle

 

<Edited by Host>

iPhone 5

Posted on Jan 9, 2014 1:08 PM

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Q: Hello i need help with my questions to recover my password

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