Mastering house says DDP disks failed... again.

I'm having some serious and mysterious problems with a DVD9 I'm getting mastered for replication. I don't have access to a DLT drive, so I'm sending the DDP files on two DVD-R's, which the mastering house says should be no problem. However, everytime I send the disks, they get fatal errors. Here are the errors they get when they run it through Eclipse:

1) Opposite track path not valid for single layer
2) Control data and DDP layer count disagree (CTRL=1, DDP=2)
3) Control data and DDP main data length disagree
4) Invalid control data disc size
5) Invalid control data layer type

I've sent them five different sets of disks, trying everything I could think of: I've tried scrapping the old build files and starting from scratch, I've tried moving the manual layer break to a different place, and I've tried exporting as DDP 2.0., DDP 2.1, and CMF. And I've double-checked everything I can think of to make sure I've specified the disk properties correctly: DL, OTP, manual break, etc., etc.

Does anyone have any other suggestions? I'm feeling a bit desperate and lost.

--todd

PS: Here is all the relevant technical info I can think of:
It was authored using DVDSP4.1 on a 20" Intel Imac, exported as a disk image (DDP, CMF, etc) and burned using Toast Titanium 7.1. (I used UDF, not video.) The project is about 6.9 gigs. I don't get any serious errors during the build or format. (Just the regular errors that everyone here seems to agree are normal.) There is no CSS, Macrovision, or any of that stuff to complicate things. It's all region. The only less-than-straightforward thing about the whole project is that it is dual-layer. I've burned several playable DL versions on my DL SuperDrive and they work fine.

And two possibly related threads:
Apple tech support suggested it might have something to do with general media vs authoring media. The connection is unclear to me, so I'm posting on that issue separately as "General Media vs. Authoring Media."

There's also a possible issue around the seamless/non-seamless nature of the layer breaks, which I am posting separately as "Seamless vs Non-Seamless--Receiving Contradictory Advice"


iMac Mac OS X (10.4.6)

Intel iMac, Mac OS X (10.4.6)

Posted on Jul 26, 2006 10:42 PM

Reply
5 replies

Oct 10, 2006 12:47 AM in response to toddop

Hi,

As a professional DVD-authoring Studio we have the exact same problem using DVDSP 4.1 - THIS IS A MAJOR BUG APPLE! We purchased several new Intel Mac Pros and upgradede to Studio Pro 4.1 Universal. Every single dual layer disc we have sent to our factory as DDP has failed. We have never had this problem using DVDSP 4.03 on a PPC. Why isn't Apple adressing this problem?!

FIX THIS BUG APPLE! IT IS A MAJOR BUG!!

DEVASTATING FOR A PRO APP AND OUR BUSINESS!!!!

Oct 10, 2006 2:21 AM in response to toddop

Can you build this to a disc image onto a hard drive and send them that - either on the drive or via FTP?

Did they ask you to use UDF in Toast? Have you tried sending each folder as a data disc?

How about simply dropping the entire image (build to disc image) into toast, use a DL disc and burn it as data... the house should be able to get the image off (which wil conatin all necessary information) and work with that.

You don't need to get into authoring media for this work - you can send each layer on a different DVD-R if the replicators have agreed to this... you just need them to specify exactly how they want to receive it. Most will say DDP2, DDP2.1 or CMF (or any) and then describe what format the discs should be for them to work with them.

Oct 10, 2006 2:59 AM in response to Hal MacLean

Yep, we have always burned as UDF in Toast with no problems. And we use Toast 7.1 which is a Universal app as well.

We have also filed this bug with Apple Bug Reporter.

We cannot use dual layer discs or burn as playable discs since we then cannot prepare the disc for Macrovision or CSS copyprotection.

We have always sent the files as two discs with layer o and 1 on separate discs.

We are a pro authoringstudio and have been doing this for years. The problem is within DVDSP 4.1 on the Intel Mac pro. We own both authoringstudio as well as the factory, so we know what we are doing 🙂

Oct 10, 2006 4:37 AM in response to Tournesol

Get a DLT8000 and/or 4000. If not a couple! Same amount of SCSI cards and you'll be a better DVD studio for it! It's really not much of an investment...

You may want to check out DVDAfterEdit and/or Trai's service too...

It is not good from apple but dvdsp really isn't a high-end (Shake like) DVD tool. It should work but with it's history you're brave to rely solely on it!

www.dvdafteredit.com/
www.dvdverification.com/

-Jake

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Mastering house says DDP disks failed... again.

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