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I can't reply to emails sent to my iPad. I get a message: "Cannot Send Mail" 'a copy has been placed in your outbox. The recipient was rejected by the server because it does not allow relaying.' This only happens on my iPad. Other devices work fine.

My server blocks replies to emails sent to my iPad. This just recently started. I have no problem with my iPhone, laptop, or desktop getting replies to go thru.

iPad 2 Wi-Fi + 3G, iOS 7.0.4

Posted on Jan 7, 2014 1:10 PM

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2 replies

Jan 7, 2014 1:55 PM in response to pamela s from mo.

iOS: Unable to send or receive email

http://support.apple.com/kb/TS3899


Can’t Send Emails on iPad – Troubleshooting Steps

http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/


Setting up and troubleshooting Mail

http://www.apple.com/support/ipad/assistant/mail/


Using a POP account with multiple devices

http://support.apple.com/kb/ht3228


iOS: Adding an email account

http://support.apple.com/kb/HT4810


iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account

http://support.apple.com/kb/ht1694


Server does not allow relaying email error, fix

http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/


Why Does My iPad Say "Cannot Connect to Server"?

http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html


How to Sync Contacts with Your iPad Using iTunes

http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html


iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password

http://support.apple.com/kb/ts2621


eMail Groups - You can use a third party app that many users recommend.

MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8

Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8


iPad Mail

http://www.apple.com/support/ipad/mail/


Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.

http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/


Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)


Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.



 Cheers, Tom 😉

Jul 21, 2014 12:55 PM in response to pamela s from mo.

I changed the following at the same time so I'm not sure which fixed it.

Go into Settings, hit mail symbol, under accounts, tap your mail account, under 'outgoing mail server' make sure it matches the name used on the computer device where mail replies work, Mine says SMTP and had the correct name, tap on it > next screen 'Primary Server' tap on it next screen is 'outgoing mail server' I entered my user name and password, turned on SSL, and entered the correct server port (it had the wrong number). That fixed it.

I can't reply to emails sent to my iPad. I get a message: "Cannot Send Mail" 'a copy has been placed in your outbox. The recipient was rejected by the server because it does not allow relaying.' This only happens on my iPad. Other devices work fine.

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