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Numbers issue

I am trying to open a Numbers spreadsheet but it is telling me I need a newer version. I have the latest version installed, any ideas?

Posted on Jan 7, 2014 12:59 PM

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15 replies

Jan 7, 2014 1:24 PM in response to njbarton

Bother versions are installed. The previous version is located in the folder "/Applications/iWork '09"


You can check which version you are running by selecting the menu item "Number > About Numbers"


Here are the two icons side-by-side:

Numbers Numbers

2.3 3.0

User uploaded file



If you try to open a Numbers 3.0 file with Numbers2.3 you will see the message you are seeing.

Feb 4, 2014 2:07 PM in response to Jtfromthabl0ck

Not sure if this will help but do you have 3.1 installed?


If you do and you still can't open the document, try restoring from an older version in Time Machine.


(If you saved it in iCloud, then in Finder hold down the option key and Go > Library > Mobile Documents > com~apple~Numbers find the document and go back in time there.)


SG

Apr 2, 2014 7:24 AM in response to W@ers

No that's not it, everything checked ... Pages works fine ...


Ok. But Pages is a different app, with a different iCloud checkbox. So just because Pages "works fine" doesn't necessarily tell you all that much about whether Numbers iCloud sync is set up correctly.


Also try going to Library > Mobile Documents > com~apple~Numbers and checking to see if your documents are in there.


If they aren't there, then you should try doublechecking your iCloud preferences to make sure Numbers is checked and also try signing out and signing back in to "kickstart" the Numbers sync.


If they are there, then try dragging them out onto the Desktop (you'll probably get a warning message), giving iCloud a chance to resync, and then dragging them back into the folder.


If you haven't already, restarting your computer can also clear up mysterious problems.


SG

Numbers issue

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