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Kellenfromaz

Q: disabled ipad and ipod i dont remember the passcode and when connect to i tunes it wont let me unlock them even though they are both on my itunes cloud account. what can i do to enable them?

disabled ipad and ipod i dont remember the passcode and when connect to i tunes it wont let me unlock them even though they are both on my itunes cloud account. what can i do to enable them?

Posted on Jan 7, 2014 1:16 PM

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Q: disabled ipad and ipod i dont remember the passcode and when connect to i tunes it wont let me unlock them even though they are bo ... more

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  • by King_Penguin,

    King_Penguin King_Penguin Jan 7, 2014 1:18 PM in response to Kellenfromaz
    Level 10 (135,133 points)
    iTunes
    Jan 7, 2014 1:18 PM in response to Kellenfromaz

    See the instructions on this page : http://support.apple.com/kb/HT1212

    including the part that says :

    Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.

     

    That should let you reset your iPad and iPod and then restore/resync your content to them.