disabled ipad and ipod i dont remember the passcode and when connect to i tunes it wont let me unlock them even though they are both on my itunes cloud account. what can i do to enable them?

disabled ipad and ipod i dont remember the passcode and when connect to i tunes it wont let me unlock them even though they are both on my itunes cloud account. what can i do to enable them?

Posted on Jan 7, 2014 1:16 PM

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1 reply

Jan 7, 2014 1:18 PM in response to Kellenfromaz

See the instructions on this page : http://support.apple.com/kb/HT1212

including the part that says :

Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.


That should let you reset your iPad and iPod and then restore/resync your content to them.

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disabled ipad and ipod i dont remember the passcode and when connect to i tunes it wont let me unlock them even though they are both on my itunes cloud account. what can i do to enable them?

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