HT204632: Availability of iTunes redownloads
Learn about Availability of iTunes redownloadsQ: disabled ipad and ipod i dont remember the passcode and when connect to i tunes it wont let me unlock them even though they are bo ... disabled ipad and ipod i dont remember the passcode and when connect to i tunes it wont let me unlock them even though they are both on my itunes cloud account. what can i do to enable them? more
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Helpful answers
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Jan 7, 2014 1:18 PM in response to Kellenfromazby King_Penguin,See the instructions on this page : http://support.apple.com/kb/HT1212
including the part that says :
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
That should let you reset your iPad and iPod and then restore/resync your content to them.