Q: My built-in-trackpad is not clicking or dragging. I can move the cursor around

Question

ranajs

Level 1 (0 points)

Q: My built-in-trackpad is not clicking or dragging. I can move the cursor around

Hello,

My built-in-trackpad is not clicking or dragging. However, I can move the cursor around and tap on things/icons/windows..etc. But NO clicking, NO dragging, and NO right click. This happened the day before yesterday when i turned on my MacBook Pro (MAC OS X 10.6.8). I noticed something weird in the first min but it was working..I connected my external hard drive and was able to drag some files between my computer and external HD... then two minutes later i couldn't do any dragging...same thing for clicking. My trackpad is very clean, it does go all the way down when clicking...so no obstruction or any beneath it... i'm not sure what's the problem... please help!

Thanks in advance!

MacBook Pro, Mac OS X (10.6.8)

Posted on Jan 7, 2014 1:47 PM

I have this question too

Q: My built-in-trackpad is not clicking or dragging. I can move the cursor around

All replies

Helpful answers

by Delgadoh,

Delgadoh Jan 9, 2014 12:24 PM in response to ranajs
Level 4 (1,405 points)

Jan 9, 2014 12:24 PM in response to ranajs

Hey ranajs,

I would run through the suggestions in the following two documents to see if that helps the issue:

Intel-based Mac notebooks: Troubleshooting unresponsive trackpad issues
http://support.apple.com/kb/TS1248

Portables and Magic Trackpad: Jumpy or erratic trackpad operation
http://support.apple.com/kb/TS1449

Welcome to Apple Support Communities!

Have a great day,
Delgadoh
Reply options

Link to this post

by ranajs,

ranajs Jan 9, 2014 3:52 PM in response to Delgadoh
Level 1 (0 points)

Jan 9, 2014 3:52 PM in response to Delgadoh

Hello Delgadoh,

Thanks for your kind response appreciated! I have tried all of these and many other things nothing worked! I DON'T have a starnge behavior of the cursor.. it's PERFECT! i can move it just as usual and have no problem what so ever..
My problem is with the clicking and draging... so mainly, PRESS and HOLD is not working and the RIGHT CLICK is not working... i'm glad i can tap and do all other functions.. i have NO PROBLEM using functions with 1 finger, 2 fingers, 3 fingers, and 4 fingers... all are great it's only clicking and dragging not working!

I read that sometimes the trackpad might be blocked or that something might be on the way beneath it, so I checked also the trackpad and it does go all the way down when i click but as i said not responsive!

The trackpad is super clean and so the laptop... very well-maintained! i'm not sure what happened to the clicking and dragging option! any other suggestions?!

Thanks again
Reply options

Link to this post

by sanjampet,

sanjampet Jan 9, 2014 4:24 PM in response to ranajs
Level 5 (7,881 points)

Jan 9, 2014 4:24 PM in response to ranajs

Try a smc reset:
http://support.apple.com/kb/HT3964

If no joy, take it to an Apple store Genius bar for a free evaluation, there have been reports of swollen batteries that can cause these issues, if let un attended, it may cause more seriuos damage. The battery is under the track pad.

Best
Reply options

Link to this post

by ranajs,

ranajs Jan 9, 2014 5:56 PM in response to sanjampet
Level 1 (0 points)

Jan 9, 2014 5:56 PM in response to sanjampet

Hello Sanjampet,

If the battery is swollen, wouldn't that prevent the trackpad from going all the way down?! the trackpad goes all the way downand no problem at all in both bottom corners! By the way, i did an SMC and no hope!

Thanks!
Reply options

Link to this post

Q: My built-in-trackpad is not clicking or dragging. I can move the cursor around

All replies Helpful answers

by Delgadoh,

by ranajs,

by sanjampet,

by ranajs,

All replies

Helpful answers