HT203167: If you see an exclamation point next to your items in iTunes

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AshBash1411

Q: ringtones

i recently bought two ringones on my iphone 4s and now have an iphone 5s why am i not able to get the ringtones on my new phone?

iPhone 5s, iOS 7.0.4

Posted on Jan 7, 2014 2:35 PM

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Q: ringtones

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  • by King_Penguin,

    King_Penguin King_Penguin Jan 8, 2014 1:15 AM in response to AshBash1411
    Level 10 (134,181 points)
    iTunes
    Jan 8, 2014 1:15 AM in response to AshBash1411

    You can if you have a copy of them, but you won't be able to redownload them from the store, ringtones are a one-time only download from the store. Did you copy them from your old phone to your computer's iTunes via File > Devices > Transfer Purchases (if you did then they should be in the Tones part of your library) - or do you still have your old phone so that you can do that, so that you can then sync them to your new phone ?

  • by AshBash1411,

    AshBash1411 AshBash1411 Jan 8, 2014 2:23 AM in response to King_Penguin
    Level 1 (0 points)
    Jan 8, 2014 2:23 AM in response to King_Penguin

    Yeah I still have my old phone I just checked there and I seen them in tones I just haven't synced them to the new phone lol very silly of me. Thanks for your help much appreciated