HT201274: Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch
Learn about Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch
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All replies
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Helpful answers
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Jan 7, 2014 5:44 PM in response to Mardimyrtleby HennyLeaon,1. Update iTunes to the newest version.
2. Reboot your iPod for a trial.
3. Restart your computer or mac.
4. Try a different USB cable and USB port.
5. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job6. Try another syncing method: Wi-Fi sync.
7. Reset & Restore your iOS Device.