Why won't my old I-Pad change my user name? I have changed it with the Apple ID months ago and I can't get updates on anything now!

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Why won't my old I-Pad change my user name? I have changed it with the Apple ID months ago and I can't get updates on anything now!

What do I do to have to make my older I-pad work with my Apple ID? I changed to a different email months ago yet it still shows my old email address when trying to do anything through the App Store such as updates for my apps! It won't accept my Apple ID password because of it. I've changed it 6 times now since Christmas to try to get it to work. The password and ID work on the ITunes Store and on my Iphone! Can someone please help? The Genius at the store couldn't.

iPad

Posted on Jan 7, 2014 4:35 PM

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Answer 1

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Demo

Level 10

166,494 points

Jan 7, 2014 4:43 PM in response to jensatogreen

I have to ask....did the Genius at the store tell you to go to Settings>ITunes and App Store>Tap your old Apple ID and sign out and then sign in with the new ID?

If the old iPad is running iOS 5, it is Settings>Store>Tap your old ID.

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Answer 2

jensatogreen Author

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Jan 7, 2014 4:55 PM in response to Demo

No, he hadn't so I was really hopeful that this would work! But, it didn't. Yes I did sign out and then in with the new password. The email was already correct in that part but it still reads my old email address when I need to sign in to do app updates! Argggggh!

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Answer 3

Demo

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Jan 7, 2014 5:01 PM in response to jensatogreen

When you want to update apps that have been purchased with that old Apple ID, you still have to use it in order to perform the updates. App purchases are tied to the ID that was used to purchase them so you still have to use the ID and password to update the apps.

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Answer 4

jensatogreen Author

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Jan 7, 2014 5:02 PM in response to Demo

So since I have no idea what that ID password was. I should just delete and start over?

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Answer 5

Demo

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Jan 7, 2014 5:25 PM in response to jensatogreen

You can't delete an Apple ID. I must be missing something here. You said that the ID works on the phone and in iTunes (on your computer I assume) so the ID should work on the iPad.

Is it the password for the new ID that will not work on the iPad or are you trying to use the password for the old ID. I admit that I am getting confused now.

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Answer 6

jensatogreen Author

Level 1

2 points

Jan 7, 2014 5:36 PM in response to Demo

Sorry, it took me a while to try and figure out how to reply to you!

So, my understanding is that I need to use the old Apple ID and password to try and update those old apps. Which I don't have since the password for the old email address was changed months ago.

So, my only recourse now is to delete the old apps and reinstall new ones?

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Answer 7

Demo

Level 10

166,494 points

Jan 7, 2014 6:05 PM in response to jensatogreen

Yes. From what you are telling me, since you no longer have the old password or it will not work now, you will have to delete the apps and purchase them with your new Apple ID

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