HT201413: Resolve issues between iTunes and third-party security software

Learn about Resolve issues between iTunes and third-party security software
shellster128

Q: cannot restore/update iphone 4s becase of unknown error (29)

My daughter's i phone was shutting off by itself so she decided to do air update. The  phone directed her to plug into the usb through the computer(windows 7 PC) and update i tunes to continue. she did. The phone will seemingly be doing the update and communicating fine until the status bar reaches about 2/3 complete then gives the above error message.

iPhone 4S

Posted on Jan 7, 2014 7:25 PM