Mac Book Pro slowing down

I did mention I had CS5. It feel better. Any other suggestions?

Your post came in later than mine, sorry. Question solved.

Now about the Ram, no urgency there, but you have to use the exact specs of Ram and of a very good Brand: because the MBP is very choosy; Crucial or OWC. On their sites you can find the exactly correct Ram when you give the modelnumber and so on of your mac (see the etrecheck list).

I would go for the 2x4GB and in Mavericks you have plenty in your case.

On the iFixit site you find a good video on how to do it, easy, you need a special screwdriver for the tiny little screws of the back panel (if you want to do it yourself). Be sure that you seat the strips exactly and press them firmly in place.

Lex

Thank you Lex. You've help me a lot. Have a great day.

Great

🙂

About one week ago, my computer started doing something unusual: When using an application, whether it be a game or iTunes, or even Chrome for that matter, the computer freezes for about 5-15 seconds where I cannot do anything. I upgraded the RAM about a month ago and I thought it might be related to a League of Legends update, but I do not think that is it anymore. Here are my Etrecheck results (Javascript has been updated since running the Etrecheck).

I should also mention that I DO have a backup from Time Machine and I'm not sure why it says that I do not..

Hardware Information:

MacBook Pro (13-inch, Mid 2010)

MacBook Pro - model: MacBookPro7,1

1 2.4 GHz Intel Core 2 Duo CPU: 2 cores

8 GB RAM

Video Information:

NVIDIA GeForce 320M - VRAM: 256 MB

System Software:

OS X 10.9.2 (13C64) - Uptime: 5 days 22:18:39

Disk Information:

Hitachi HTS545025B9SA02 disk0 : (250.06 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 249.2 GB (52.49 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R UJ-898

USB Information:

Apple Inc. Built-in iSight

Apple Internal Memory Card Reader

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

FireWire Information:

Thunderbolt Information:

Kernel Extensions:

com.jft.driver.PdaNetDrv (1.0.64)

org.virtualbox.kext.VBoxDrv (3.2.4)

org.virtualbox.kext.VBoxUSB (3.2.4)

Startup Items:

Jaksta: Path: /Library/StartupItems/Jaksta

VideoGlide Startup: Path: /Library/StartupItems/VideoGlide Startup

VideoGlide Uninstall Startup: Path: /Library/StartupItems/VideoGlide Uninstall Startup

VirtualBox: Path: /Library/StartupItems/VirtualBox

Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.adobe.versioncueCS4.plist 3rd-Party support link

[System] com.google.keystone.daemon.plist 3rd-Party support link

[System] com.hidden.daemon.plist 3rd-Party support link

[System] com.line6.l6ksettingmgr.plist 3rd-Party support link

[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

Launch Agents:

[System] com.adobe.CS4ServiceManager.plist 3rd-Party support link

[System] com.google.keystone.agent.plist 3rd-Party support link

[System] com.hp.help.tocgenerator.plist 3rd-Party support link

User Launch Agents:

[not loaded] com.akamai.single-user-client.plist 3rd-Party support link

[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link

[not loaded] com.spotify.webhelper.plist 3rd-Party support link

User Login Items:

StatusMenu

HP Product Research

Internet Plug-ins:

o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link

GameFacePlugin: Version: GameFacePlugin 1.5.3.0 - SDK 10.5 3rd-Party support link

Unity Web Player: Version: UnityPlayer version 4.1.5f1 3rd-Party support link

Default Browser: Version: 537 - SDK 10.9

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 3rd-Party support link

Silverlight: Version: 5.1.20513.0 - SDK 10.6 3rd-Party support link

FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

DivXBrowserPlugin: Version: 2.1 3rd-Party support link

Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link

iPhotoPhotocast: Version: 7.0

AdobePDFViewer: Version: 9.3.0 3rd-Party support link

SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6 3rd-Party support link

JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update

Safari Extensions:

DivX Plus Web Player HTML5 <video>: Version: 2.1.1.94

DivX HiQ: Version: 2.1.1.94

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

User iTunes Plug-ins:

TuneUp Visualizer: Version: (null) 3rd-Party support link

User Internet Plug-ins:

OctoshapeWeb: Version: 1.0 3rd-Party support link

3rd Party Preference Panes:

Adobe Version Cue CS4 3rd-Party support link

Akamai NetSession Preferences 3rd-Party support link

DivX 3rd-Party support link

Flash Player 3rd-Party support link

Flip4Mac WMV 3rd-Party support link

Line6AudioMIDI 3rd-Party support link

MusicManager 3rd-Party support link

Old Applications:

/Library/Application Support/Microsoft/MERP2.0

Microsoft Error Reporting: Version: 2.2.8 - SDK 10.4 3rd-Party support link

Microsoft Ship Asserts: Version: 1.1.3 - SDK 10.4 3rd-Party support link

SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

/Applications/Microsoft Office 2011/Office

Microsoft Graph: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft Database Utility: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft Office Reminders: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft Upload Center: Version: 14.1.4 - SDK 10.5 3rd-Party support link

SyncServicesAgent: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Open XML for Excel: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft Alerts Daemon: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft Database Daemon: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft Chart Converter: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft Clip Gallery: Version: 14.1.4 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011

Microsoft Excel: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft Document Connection: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft Word: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft PowerPoint: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft Language Register: Version: 14.1.4 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

Microsoft AutoUpdate: Version: 2.3.5 - SDK 10.4 3rd-Party support link

/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

HiddenRegistration: Version: 1.0 - SDK 10.5 3rd-Party support link

/usr/local/hidden/HiddenRegistration.app

CandyBar: Version: 3.3.3 - SDK 10.5 3rd-Party support link

Ventrilo: Version: 3.0.13 - SDK 10.5 3rd-Party support link

Time Machine:

Skip System Files: NO

Auto backup: YES

Time Machine not configured!

Top Processes by CPU:

5% WindowServer

2% EtreCheck

1% Google Chrome

0% SystemUIServer

0% loginwindow

Top Processes by Memory:

238 MB Google Chrome

172 MB com.apple.IconServicesAgent

147 MB softwareupdated

139 MB mds_stores

131 MB WindowServer

Virtual Memory Information:

2.82 GB Free RAM

3.42 GB Active RAM

695 MB Inactive RAM

858 MB Wired RAM

16.20 GB Page-ins

0 B Page-outs

More than enough Ram, and enough diskspace.

There is one thing though that has to be uninstalled before anything else:

Akamai:

When there is an application Akamai in the Applications folder, you can use Terminal (in Utilities): start Terminal,

and copy/paste following command in it:

/Applications/Akamai/admintool uninstall -force

and after that Quit Terminal

When this works, OK, when not open Akamai in SystemPreferences and see whether there is an uninstaller in it, use it.

Now check the plist of Akamai:

In Finder go to yourname->Library->LaunchAgents folder and delete the com.akamai....plist file

if not there, check in MacintoshHD->Library->LaunchAgents folder.

It may be gone already by the foregoing uninstall.

Empty Trash.

Restart.

this may solve your problem already.

well that didn't quite solve the issue. I experienced the issue just loading up a picture on twitter. I've been getting a lot more of the "loading" color wheel lately. (It just happened typing this sentence)

Do you think I should back up to last week when I noticed the issue?

Hardware Information:

MacBook Pro (13-inch, Mid 2010)

MacBook Pro - model: MacBookPro7,1

1 2.4 GHz Intel Core 2 Duo CPU: 2 cores

8 GB RAM

Video Information:

NVIDIA GeForce 320M - VRAM: 256 MB

System Software:

OS X 10.9.2 (13C64) - Uptime: 0 days 0:5:27

Disk Information:

Hitachi HTS545025B9SA02 disk0 : (250.06 GB)

EFI (disk0s1) <not mounted>: 209.7 MB

Macintosh HD (disk0s2) / [Startup]: 249.2 GB (52.29 GB free)

Recovery HD (disk0s3) <not mounted>: 650 MB

MATSHITADVD-R UJ-898

USB Information:

Apple Inc. Built-in iSight

Apple Internal Memory Card Reader

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

FireWire Information:

Thunderbolt Information:

Kernel Extensions:

com.jft.driver.PdaNetDrv (1.0.64)

org.virtualbox.kext.VBoxDrv (3.2.4)

org.virtualbox.kext.VBoxUSB (3.2.4)

Startup Items:

Jaksta: Path: /Library/StartupItems/Jaksta

VideoGlide Startup: Path: /Library/StartupItems/VideoGlide Startup

VideoGlide Uninstall Startup: Path: /Library/StartupItems/VideoGlide Uninstall Startup

VirtualBox: Path: /Library/StartupItems/VirtualBox

Launch Daemons:

[System] com.adobe.fpsaud.plist 3rd-Party support link

[System] com.adobe.versioncueCS4.plist 3rd-Party support link

[System] com.google.keystone.daemon.plist 3rd-Party support link

[System] com.hidden.daemon.plist 3rd-Party support link

[System] com.line6.l6ksettingmgr.plist 3rd-Party support link

[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link

[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link

Launch Agents:

[System] com.adobe.CS4ServiceManager.plist 3rd-Party support link

[System] com.google.keystone.agent.plist 3rd-Party support link

[System] com.hp.help.tocgenerator.plist 3rd-Party support link

[System] com.oracle.java.Java-Updater.plist 3rd-Party support link

User Launch Agents:

[not loaded] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist

[not loaded] com.facebook.videochat.[redacted].plist 3rd-Party support link

[not loaded] com.spotify.webhelper.plist 3rd-Party support link

User Login Items:

StatusMenu

HP Product Research

Internet Plug-ins:

o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link

GameFacePlugin: Version: GameFacePlugin 1.5.3.0 - SDK 10.5 3rd-Party support link

Unity Web Player: Version: UnityPlayer version 4.1.5f1 3rd-Party support link

Default Browser: Version: 537 - SDK 10.9

Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 3rd-Party support link

Silverlight: Version: 5.1.20513.0 - SDK 10.6 3rd-Party support link

FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link

SharePointBrowserPlugin: Version: 14.1.4 - SDK 10.6 3rd-Party support link

AdobePDFViewer: Version: 9.3.0 3rd-Party support link

iPhotoPhotocast: Version: 7.0

JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link

Safari Extensions:

DivX Plus Web Player HTML5 <video>: Version: 2.1.1.94

DivX HiQ: Version: 2.1.1.94

Audio Plug-ins:

BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

AirPlay: Version: 2.0 - SDK 10.9

AppleAVBAudio: Version: 203.2 - SDK 10.9

iSightAudio: Version: 7.7.3 - SDK 10.9

iTunes Plug-ins:

Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

User iTunes Plug-ins:

TuneUp Visualizer: Version: (null) 3rd-Party support link

User Internet Plug-ins:

OctoshapeWeb: Version: 1.0 3rd-Party support link

3rd Party Preference Panes:

Adobe Version Cue CS4 3rd-Party support link

Flash Player 3rd-Party support link

Flip4Mac WMV 3rd-Party support link

Java 3rd-Party support link

Line6AudioMIDI 3rd-Party support link

MusicManager 3rd-Party support link

Old Applications:

/Library/Application Support/Microsoft/MERP2.0

Microsoft Error Reporting: Version: 2.2.8 - SDK 10.4 3rd-Party support link

Microsoft Ship Asserts: Version: 1.1.3 - SDK 10.4 3rd-Party support link

SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link

/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app

/Applications/Microsoft Office 2011/Office

Microsoft Graph: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft Database Utility: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft Office Reminders: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft Upload Center: Version: 14.1.4 - SDK 10.5 3rd-Party support link

SyncServicesAgent: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Open XML for Excel: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft Alerts Daemon: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft Database Daemon: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft Chart Converter: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft Clip Gallery: Version: 14.1.4 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011

Microsoft Excel: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft Document Connection: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft Word: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft PowerPoint: Version: 14.1.4 - SDK 10.5 3rd-Party support link

Microsoft Language Register: Version: 14.1.4 - SDK 10.5 3rd-Party support link

/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app

Microsoft AutoUpdate: Version: 2.3.5 - SDK 10.4 3rd-Party support link

/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app

HiddenRegistration: Version: 1.0 - SDK 10.5 3rd-Party support link

/usr/local/hidden/HiddenRegistration.app

CandyBar: Version: 3.3.3 - SDK 10.5 3rd-Party support link

Ventrilo: Version: 3.0.13 - SDK 10.5 3rd-Party support link

Time Machine:

Skip System Files: NO

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 232.09 GB Disk used: 183.38 GB

Destinations:

Time Machine Backups [Local] (Last used)

Total size: 464.79 GB

Total number of backups: 20

Oldest backup: 2010-06-22 02:02:00 +0000

Last backup: 2014-04-01 14:37:37 +0000

Size of backup disk: Too small

Backup size 464.79 GB < (Disk used 183.38 GB X 3)

Time Machine details may not be accurate.

All volumes being backed up may not be listed.

Top Processes by CPU:

8% WindowServer

4% Google Chrome

2% EtreCheck

1% hidd

0% mds

Top Processes by Memory:

164 MB Google Chrome

98 MB com.apple.IconServicesAgent

90 MB ocspd

82 MB mds_stores

41 MB WindowServer

Virtual Memory Information:

4.97 GB Free RAM

1.85 GB Active RAM

294 MB Inactive RAM

657 MB Wired RAM

447 MB Page-ins

0 B Page-outs

Akamai gone, good. TM backup, no problems reported.

You have a lot of uncommon soaftware installed, we look at that a little later.

The issue may also be someting with the startup disk: please restart while holding the CMD+R keys (you must have a good internet connection):

You start up in the Recovery mode, choose the DiskUtility and on the startup disk Hitachi do the "verify disk". If it ends with 'OK' do it on the MacintoshHD also. When you encounter issues then do the 'repair disk'; in that case start making backups, backups, backups... (after starting normally ofcourse).

Reports back what the results are.

Lex

So the Disk Utility did tell me that I needed to repair an issue with the bitmap (I believe it was). I fixed that issue, but the problem is persisting. (Just tried it out with iTunes where the songs constantly stop playing for a few seconds....quite annoying, actually haha).

Thoughts?

OK, prepare for replacement of the disk. You can do it yourself, you have to have a special screwdriver and patience and discipline. Buy a good brand disk, and an USB enclosure, put it in there, partition and format/erase it with diskutility GUID partition table, Mac OS EXtended (journaled) format. Then clone the existing disk, with CarbonCopyCloner, to it, at best with the Recovey partition. Then start while holding the Alt key and choose the new disk so that you see it works. Shut down. exchange the disks, (very careful with the cables and connectors), and startup again. See the whole process on Ifixit.

Just a question, I thought that the S.M.A.R.T. would know if it's going to fail. The S.M.A.R.T. doesn't say anything about failing soon

Also, any ballpark idea on how much that is to have Apple fix it? same size HDD (250gb)

DiskUtility is one of the best tools to analyse the disk, it reads the smart status and other things, and on the basis of that (even it is able to repair) you can conclude that the disk is dying. You can also wait till s.m.a.r.t says disk is dead. But now you can prepare.

A disk of 500GB is around 50$. Apple needs about a half hour, but afaik they do not do the clone "procedure". So I guess it is close to 130$.

You get it back with OS, and then you can restore from TM.

But as I said before, some issues may also be from all that other "weird" software. But anyway I would prepare for a disk replacement in any case.

just curious, what is the "weird" software to you? What stands out and why?

Candybar, Ventrilo, Line6, Jaksta, toc...

If you want, we go on after the "disk intemezzo", with necessary cleaning.

before you do anything else:

MacintoshHD->Library->LaunchAgents delete com.hp.help.tocgenerator.plist

OK, now a number of questions:

--Do you use software downloaded from Softonic, DownloadCNET.com, and other 'bulk'sites?

--Do you still use Virtualbox?

--do you use any 'cracked' software, or sofware with a key from a keygenerator (e.g. Corekeygen)?

-- can you make a screenshot of the Applications folder in list format, and the Utilities folder?

the tocgenerator is something connected to my printer software and I'm not sure I should be deleting that.

I can't find any virtualbox paths anywhere.

I don't think I have any cracked software on my computer any longer. I HAD some, but I think I ended up deleting it all.