cGai

Q: Mac Book Pro slowing down

Please Help, Heres the details

 

Hardware Information:

          MacBook Pro (15-inch, Mid 2010)

          MacBook Pro - model: MacBookPro6,2

          1 2.66 GHz Intel Core i7 CPU: 2 cores

          4 GB RAM

 

Video Information:

          Intel HD Graphics - VRAM: 288 MB

          NVIDIA GeForce GT 330M - VRAM: 512 MB

 

System Software:

          OS X 10.9.1 (13B42) - Uptime: 0 days 2:26:18

 

Disk Information:

          TOSHIBA MK5055GSXF disk0 : (500.11 GB)

                    EFI (disk0s1) <not mounted>: 209.7 MB

                    c (disk0s2) /: 499.25 GB (350.45 GB free)

                    Recovery HD (disk0s3) <not mounted>: 650 MB

 

          MATSHITADVD-R   UJ-898 

 

USB Information:

          Apple Inc. iPhone

 

          Apple Inc. BRCM2070 Hub

                    Apple Inc. Bluetooth USB Host Controller

 

          Apple Internal Memory Card Reader

 

          Apple Inc. Apple Internal Keyboard / Trackpad

 

          Apple Computer, Inc. IR Receiver

 

          Apple Inc. Built-in iSight

 

FireWire Information:

 

Thunderbolt Information:

 

Kernel Extensions:

 

Problem System Launch Daemons:

 

Problem System Launch Agents:

 

Launch Daemons:

          [loaded] com.adobe.SwitchBoard.plist 3rd-Party support link

          [loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link

 

Launch Agents:

          [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

          [loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link

 

User Launch Agents:

          [loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link

          [loaded] com.divx.agent.postinstall.plist 3rd-Party support link

          [loaded] com.google.GoogleContactSyncAgent.plist 3rd-Party support link

          [loaded] com.google.keystone.agent.plist 3rd-Party support link

 

User Login Items:

          iTunesHelper

 

Internet Plug-ins:

          FolxNetscapePlugIn: Version: Unknown

          AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link

          Default Browser: Version: 537 - SDK 10.9

          AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 3rd-Party support link

          AdobePDFViewer: Version: 11.0.0 - SDK 10.6 3rd-Party support link

          DivXBrowserPlugin: Version: 2.2 3rd-Party support link

          OVSHelper: Version: 1.1 3rd-Party support link

          QuickTime Plugin: Version: 7.7.3

          Google Earth Web Plug-in: Version: 7.1 3rd-Party support link

          SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link

          JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update

 

Audio Plug-ins:

          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

          AirPlay: Version: 1.9 - SDK 10.9

          AppleAVBAudio: Version: 2.0.0 - SDK 10.9

          iSightAudio: Version: 7.7.3 - SDK 10.9

 

User Internet Plug-ins:

          Folx3Plugin: Version: 3.0.1 - SDK 10.6 3rd-Party support link

          FolxNetscapePlugIn: Version: Unknown

 

3rd Party Preference Panes:

          DivX  3rd-Party support link

          Growl  3rd-Party support link

          Tuxera NTFS  3rd-Party support link

 

Bad Fonts:

          None

 

Old Applications:

          None

 

Time Machine:

          Auto backup: YES

          Volumes being backed up:

                    c: Disk size: 464.96 GB Disk used: 138.58 GB

          Destinations:

                    Time Machine Backups [Local] (Last used)

                    Total size: 2 

                    Total number of backups: 17

                    Oldest backup: 2012-11-28 08:11:07 +0000

                    Last backup: 2013-11-26 17:25:41 +0000

                    Size of backup disk: Excellent

                              Backup size 2  > (Disk size 464.96 GB X 3)

          Time Machine details may not be accurate.

          All volumes being backed up may not be listed.

 

Top Processes by CPU:

               1%          EtreCheck

               1%          sysmond

               1%          Google Chrome

               1%          WindowServer

               1%          Microsoft Excel

 

Top Processes by Memory:

          193 MB          Viber

          115 MB          Google Chrome

          86 MB          Microsoft Excel

          86 MB          mds_stores

          74 MB          WindowServer

 

Virtual Memory Information:

          1.00 GB          Free RAM

          1.73 GB          Active RAM

          303 MB          Inactive RAM

          862 MB          Wired RAM

          872 MB          Page-ins

          0 B          Page-outs

Posted on Jan 7, 2014 8:36 PM

Close

Q: Mac Book Pro slowing down

  • All replies
  • Helpful answers

first Previous Page 3 of 4 last Next
  • by remairwaldo,

    remairwaldo remairwaldo Apr 2, 2014 7:56 AM in response to Lexiepex
    Level 1 (0 points)
    Apr 2, 2014 7:56 AM in response to Lexiepex

    the tocgenerator is something connected to my printer software and I'm not sure I should be deleting that.

     

    I can't find any virtualbox paths anywhere.

     

    I don't think I have any cracked software on my computer any longer. I HAD some, but I think I ended up deleting it all.

     

    Screen Shot 2014-04-02 at 7.53.54 AM.pngScreen Shot 2014-04-02 at 7.54.14 AM.pngScreen Shot 2014-04-02 at 7.55.10 AM.png

  • by Lexiepex,

    Lexiepex Lexiepex Apr 2, 2014 8:25 AM in response to remairwaldo
    Level 6 (10,526 points)
    Mac OS X
    Apr 2, 2014 8:25 AM in response to remairwaldo

    The toc.generator can go. It is not the printer driver. It generates all kind of problems often.

    Virtualbox probably has left a lot behind: Here below the cleanup instructions (you can of course re-download the latest version and install when you want it again):

    Finder:

    MacintoshHD->Library->StartupItems    delete Virtualbox

                           ->Library->Extensions       delete  org.virtualbox.kext.VBoxDrv 

                                                                    and     org.virtualbox.kext.VBoxUSB

    to be sure also look in  MacintoshHD->System->Library->Extensions

  • by remairwaldo,

    remairwaldo remairwaldo Apr 2, 2014 9:07 AM in response to Lexiepex
    Level 1 (0 points)
    Apr 2, 2014 9:07 AM in response to Lexiepex

    Cool, got all the VirtualBox I could find per your instructions and deleted that along with the tocgenerator

  • by Lexiepex,

    Lexiepex Lexiepex Apr 2, 2014 9:11 AM in response to remairwaldo
    Level 6 (10,526 points)
    Mac OS X
    Apr 2, 2014 9:11 AM in response to remairwaldo

    Ready to start a new life !

  • by iOmid,

    iOmid iOmid Jun 15, 2014 6:44 AM in response to cGai
    Level 1 (0 points)
    Jun 15, 2014 6:44 AM in response to cGai

    Please Help,

     

    Thanks in advanced ,)

     

    v

    EtreCheck version: 1.9.11 (43) - report generated June 15, 2014 at 6:33:35 AM PDT

     

    Hardware Information:

              MacBook Pro - model: MacBookPro8,1

              1 2.3 GHz Intel Core i5 CPU: 2 cores

              4 GB RAM

     

    Video Information:

              Intel HD Graphics 3000 - VRAM: 384 MB

     

    System Software:

              OS X 10.9 (13A603) - Uptime: 0 days 0:30:2

     

    Disk Information:

              Hitachi HTS545032B9A302 disk0 : (320.07 GB)

                        EFI (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) / [Startup]: 319.21 GB (307.45 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              HL-DT-ST DVDRW  GS31N 

     

    USB Information:

              Apple Inc. FaceTime HD Camera (Built-in)

              Apple Inc. Apple Internal Keyboard / Trackpad

              Apple Inc. BRCM2070 Hub

                        Apple Inc. Bluetooth USB Host Controller

              Apple Computer, Inc. IR Receiver

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

     

    Gatekeeper:

              Mac App Store and identified developers

     

    User Login Items:

              None

     

    Internet Plug-ins:

              Default Browser: Version: 537 - SDK 10.9

              QuickTime Plugin: Version: 7.7.3

     

    Audio Plug-ins:

              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

              AirPlay: Version: 1.9 - SDK 10.9

              AppleAVBAudio: Version: 2.0.0 - SDK 10.9

              iSightAudio: Version: 7.7.3 - SDK 10.9

     

    iTunes Plug-ins:

              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

    3rd Party Preference Panes:

              None

     

    Time Machine:

              Time Machine not configured!

     

    Top Processes by CPU:

                  13%          mds

                  12%          mds_stores

                   3%          WindowServer

                   0%          fontd

                   0%          opendirectoryd

     

    Top Processes by Memory:

              217 MB          mds_stores

              127 MB          com.apple.WebKit.WebContent

              102 MB          Safari

              102 MB          com.apple.IconServicesAgent

              78 MB          Finder

     

    Virtual Memory Information:

              705 MB          Free RAM

              2.05 GB          Active RAM

              245 MB          Inactive RAM

              1.02 GB          Wired RAM

              1.39 GB          Page-ins

              0 B          Page-outs

  • by Lexiepex,

    Lexiepex Lexiepex Jun 15, 2014 8:07 AM in response to iOmid
    Level 6 (10,526 points)
    Mac OS X
    Jun 15, 2014 8:07 AM in response to iOmid

    iOmid, Looks good, what is your problem?

    Lex

  • by Kashishv,

    Kashishv Kashishv Jul 30, 2014 4:57 AM in response to Lexiepex
    Level 1 (0 points)
    Jul 30, 2014 4:57 AM in response to Lexiepex

    Hi Lex,

     

    I have serious performance issue with my MBP (late 2011). I already attempted all the steps you stated above and it doesn't solve any of my problem. The boot-up takes about 2-3 minute alone, when you move the cursor across the dock there is a delay of a few seconds for them pop out. All actions performed are taking incredibly long to perform. In last past 2 years, i never had a problem like this.

     

    The system works fine in SafeMode, as if nothing is wrong. There is graphic performance issue (dock movement not smooth) in SafeMode but i think that's fine since its SafeMode. No other problem as such. Below are EtreCheck; i never installed any anti-virus or mackeeper or any such malware. I did install ccleaner but never really used it. I have Adobe Photoshop CS5, which i rarely use but my profession demands i keep it. I am facing this issue since yesterday, so initially i pin pointed that i may need to upgrade my RAM. So i upgraded from 2 x 2 GB to 2 x 4 GB RAM. I now have 8 GB of Memory and unfortunately, the issue isn't resolved. Since it works well in Safe Mode, i think some application is trying to cause this issue. I used Activity Monitor to terminate any such application however, no such application is responsible for such CPU consumption yet the current stats are:

     

    System: 86.25%

    User: 6.55%

    Idle: 5.60%

     

    Already tried:

     

    1. Restarting Macbook Multiple times
    2. SMC Reset
    3. NVRAM Reset
    4. Removing unnecessary application which i no longer use
    5. Removing non required Internet Plugins
    6. Verifying hard disk to see if it needs any repair. All OK here. Read and Write speed 64mb/s and 54mb/s respectively
    7. Removing start-up files from User group

     

     

    Fan noise is audible and Battery Performance is affected.

    Below are screenshot and latest EtreCheck:

     

     

     

    Hardware Information:

      MacBook Pro (13-inch, Late 2011) (Verified)

      MacBook Pro - model: MacBookPro8,1

      1 2.4 GHz Intel Core i5 CPU: 2 cores

      8 GB RAM

     

     

    Video Information:

      Intel HD Graphics 3000 - VRAM: 512 MB

      Color LCD 1280 x 800

     

     

    System Software:

      OS X 10.9.4 (13E28) - Uptime: 0 days 0:8:4

     

     

    Disk Information:

      ST9500325ASG disk0 : (500.11 GB)

      EFI (disk0s1) <not mounted>: 209.7 MB

      Hard Drive (disk0s2) / [Startup]: 499.25 GB (426.2 GB free)

      Recovery HD (disk0s3) <not mounted>: 650 MB

     

     

      OPTIARC DVD RW AD-5970H

     

     

    USB Information:

      Apple Inc. BRCM2070 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Inc. Apple Internal Keyboard / Trackpad

      Apple Inc. FaceTime HD Camera (Built-in)

      Apple Computer, Inc. IR Receiver

     

     

    Thunderbolt Information:

      Apple Inc. thunderbolt_bus

     

     

    Configuration files:

      /etc/hosts - Count: 65

     

     

    Gatekeeper:

      Anywhere

     

     

    Startup Items:

      HWNetMgr: Path: /Library/StartupItems/HWNetMgr

      HWPortDetect: Path: /Library/StartupItems/HWPortDetect

     

     

    Launch Daemons:

      [loaded] com.adobe.fpsaud.plist Support

      [loaded] com.google.keystone.daemon.plist Support

      [loaded] com.tunnelbear.mac.tbeard.plist Support

     

     

    Launch Agents:

      [loaded] com.google.keystone.agent.plist Support

     

     

    User Launch Agents:

      [failed] com.nero.HSMMonitor.plist Support

     

     

    User Login Items:

      Dropbox

     

     

    Internet Plug-ins:

      FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support

      QuickTime Plugin: Version: 7.7.3

      Flash Player: Version: 14.0.0.145 - SDK 10.6 Support

      EPPEX Plugin: Version: 10.0 Support

      o1dbrowserplugin: Version: 5.4.2.18903 Support

      Default Browser: Version: 537 - SDK 10.9

      SharePointBrowserPlugin: Version: 14.0.0 Support

      googletalkbrowserplugin: Version: 5.4.2.18903 Support

     

     

    Safari Extensions:

      Searchme: Version: 1.3

     

     

    Audio Plug-ins:

      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

      AirPlay: Version: 2.0 - SDK 10.9

      AppleAVBAudio: Version: 203.2 - SDK 10.9

      iSightAudio: Version: 7.7.3 - SDK 10.9

     

     

    iTunes Plug-ins:

      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

     

    User Internet Plug-ins:

      Google Earth Web Plug-in: Version: 7.1 Support

     

     

    3rd Party Preference Panes:

      Flash Player  Support

     

     

    Time Machine:

      Time Machine not configured!

     

     

    Top Processes by CPU:

         14% mds

         10% Found

          7% mds_stores

          6% WindowServer

          4% FileIsFound

     

     

    Top Processes by Memory:

      106 MB Dropbox

      66 MB Found

      66 MB Dock

      57 MB mds_stores

      57 MB CalendarAgent

     

     

    Virtual Memory Information:

      4.91 GB Free RAM

      1.60 GB Active RAM

      311 MB Inactive RAM

      1.19 GB Wired RAM

      182 MB Page-ins

      0 B Page-outs

     

     

    Screen Shot 2014-07-30 at 4.22.52 pm.png

     

     

    Please also note that SOMETIMES everything goes back to normal for a few minutes. The System usage decrease to 3-7% and no Fan Noise is audible however, after a few minutes it goes back to this. Average System Process is 85%

     

     

    Application installed on this system are:

     

    1Password

    Adobe Bridge CS6

    Adobe Extension Manager CS6

    Adobe Photoshop CS6

    Airmail

    Android File Transfer

    Caffine

    CCleaner (never used really)

    Chromecast

    Dropbox

    Evernote

    Found

    Google Chrome

    Google Drive

    Numbers

    Octagon

    TextWrangler

    Tunnel Bear

    Twitter

    uTorrent

    VLC

     

    Note: I have recently updated OS X to 10.9.4 - Installed on Jul 28, 2014. Prior to install, i never had such problem.

     

    I am following this thread and will be able to comment instantly. I really want to thank all the contributors in advance. Please help me

  • by Lexiepex,

    Lexiepex Lexiepex Jul 30, 2014 6:46 AM in response to Kashishv
    Level 6 (10,526 points)
    Mac OS X
    Jul 30, 2014 6:46 AM in response to Kashishv

    Hi Kashishv;

    a very good post, with all you did already.

    A. If you really did not use CleanMyMac, you may leave it at that; if you DID use it, there is only one way to get rid of it: a really clean install of the OS, and then NOT restore from backups, but reinstall all apps by downloading from safe sites and then putting your user data back by hand....

    B. There may of course a hardware issue, but first I would like to discuss the softwares here and some of which are causing issues:

    1. First of all there are a number of softwares that were hacked (I am sure that you used a keygenerator for some) and others maybe downloaded with a torrent app). I advise strongly to uninstall them as per uninstaller from the developer. Really Quit these apps and then restart before you try to download the uninstallers, to avoid potential trouble. If CS was hacked also uninstall it, and you need it for your work, ask them to pay for a legal version.

    2. Then there is Google Chrome, which you should not use during the cleaning that I advise, better to uninstall it first, it is very sloppy with resources use, and not very safe. I advise not to reinstall it later; if you do not want to use Safari use either Firefox or Opera, both fast, safe and correctly programmed. Google software installs a GoogleUpdater tool: when all google apps are gone you can uninstall this crappy updater with these steps:

    1. In Google Updater, click My Software List.
    2. If you have any Google software (other than Updater), click it, then click Uninstall.
    3. Click Google Updater.
    4. Click the Uninstall button. If asked, enter an adminstrator account name and password.

    3. Set Gatekeeper to "Mac AppStore and identified developers", if you want to open another download, hold the CTL key while opening the download.

    4. Then there are remnants of Huawei crap software that you may have used for a Huawei mobile, I am sure that you do not need that software, and it is very crappy; In Finder   StartupHD->Library->StartupItems: remove both HWPortdetect and HWNetmgr, then restart and empty the TrashBin.

    5. In Finder Menu click the GO menu while holding the Alt(option) key and choose Library, in there open the LaunchAgents folder and delete

    com.nero.HSMMonitor.plist

    6. I am not sure about Tunnelbear, maybe you do not need a VPN, then uninstall it.

    Uninstall uTorrent and any other torrent app you may have, torrent apps are very unsafe, even for music downloads.

    Uninstall Caffeine, you do not need it.

    If you have  Found  downloaded from Softonic or such site, uninstall it. You may later download it from Appstore. This Found app has a high CPU use.

    Note: NEVER download software from Softonic or CNET or such sites: they are known to build in followers in the installers of the software. When you use them to find software, go to the developer website to really download that software. In this context read TheSafeMac.com site.

    Same for Octagon.

    I am not happy with Chromecast. BTW if you do not uninstall Chromecast, you can not uninstall GoogleUpdater.

    8. I do not know why you have Textwrangler, but do not uninstall it: we need it later to correct the compromised Hosts file.

    Restart, empty the trash. see how it is after this.

    If you have still issues, you can test the Ram, by taking out the added strips, and then see what that does.

    Report back, happy trip,

    Lex

  • by Kashishv,

    Kashishv Kashishv Jul 30, 2014 8:10 AM in response to Lexiepex
    Level 1 (0 points)
    Jul 30, 2014 8:10 AM in response to Lexiepex

    Hi Lex,

     

     

    Thank you for writing, i really appreciate all the suggestions.

     

    A) I did not use CleanMyMac and i have uninstalled it now.

    1. I understand what you mean here, i have uninstalled CS6 and all other components from the machine. Likewise i have also removed uTorrent and other material.
    2. I have also removed Google Chrome, Drive and other Google products.
    3. Gatekeeper is set to Apple Verified Applications only
    4. I never had a Huawei Phone but i assume it was a component manufacturer of a 3G Data Card i used, hence, removed as per instructions.
    5. com.nero.HSMMonitor.plist removed.
    6. I do need a VPN sometimes but there removed it. If i ever need it i can reinstall it.
    7. Caffine, Found and Octagon were downloaded from Appstore. I don't use Softonic for anything. But i removed them anyway, removed Chromecast as well.
    8. TextWrangler is here to stay.

     

    Trash Empty and Restart and the problem persist. It IS lagging. Here's a screenshot of Activity Manager and another EtreCheck done results.

     

    **EtreCheck shows a "launch Daemons" has com.tunnelbear.mac.tbeard.plist is loaded, along with that com.google.keystone.daemon.plist and com.adobe.fpsaud.plist is running. I am sure you are going to ask me to delete them in next post so there, i am deleting them right away n redo a EtreCheck n post results. HDD > Library > LaunchDaemons > Delete

     

    Empty Thrash and Restart again. Problem Persist: EtreCheck Results:

     

    EtreCheck version: 1.9.12 (48)

    Report generated 30 July 2014 8:34:05 pm IST

     

     

    Hardware Information:

      MacBook Pro (13-inch, Late 2011) (Verified)

      MacBook Pro - model: MacBookPro8,1

      1 2.4 GHz Intel Core i5 CPU: 2 cores

      8 GB RAM

     

     

    Video Information:

      Intel HD Graphics 3000 - VRAM: 512 MB

      Color LCD 1280 x 800

     

     

    System Software:

      OS X 10.9.4 (13E28) - Uptime: 0 days 0:23:3

     

     

    Disk Information:

      ST9500325ASG disk0 : (500.11 GB)

      EFI (disk0s1) <not mounted>: 209.7 MB

      Hard Drive (disk0s2) / [Startup]: 499.25 GB (428.9 GB free)

      Recovery HD (disk0s3) <not mounted>: 650 MB

     

     

      OPTIARC DVD RW AD-5970H 

     

     

    USB Information:

      Apple Inc. FaceTime HD Camera (Built-in)

      Apple Inc. Apple Internal Keyboard / Trackpad

      Apple Inc. BRCM2070 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Computer, Inc. IR Receiver

     

     

    Thunderbolt Information:

      Apple Inc. thunderbolt_bus

     

     

    Configuration files:

      /etc/hosts - Count: 65

     

     

    Gatekeeper:

      Mac App Store and identified developers

     

     

    Launch Agents:

      [loaded] com.google.keystone.agent.plist Support

     

     

    User Login Items:

      Dropbox

     

     

    Internet Plug-ins:

      FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support

      QuickTime Plugin: Version: 7.7.3

      Flash Player: Version: 14.0.0.145 - SDK 10.6 Support

      EPPEX Plugin: Version: 10.0 Support

      o1dbrowserplugin: Version: 5.4.2.18903 Support

      Default Browser: Version: 537 - SDK 10.9

      SharePointBrowserPlugin: Version: 14.0.0 Support

      googletalkbrowserplugin: Version: 5.4.2.18903 Support

     

     

    Safari Extensions:

      Searchme: Version: 1.3

     

     

    Audio Plug-ins:

      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9

      AirPlay: Version: 2.0 - SDK 10.9

      AppleAVBAudio: Version: 203.2 - SDK 10.9

      iSightAudio: Version: 7.7.3 - SDK 10.9

     

     

    iTunes Plug-ins:

      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9

     

     

    User Internet Plug-ins:

      Google Earth Web Plug-in: Version: 7.1 Support

     

     

    3rd Party Preference Panes:

      Flash Player  Support

     

     

    Time Machine:

      Time Machine not configured!

     

     

    Top Processes by CPU:

          4% WindowServer

          2% ps

          0% Activity Monitor

          0% Dropbox

          0% imagent

     

     

    Top Processes by Memory:

      156 MB com.apple.IconServicesAgent

      106 MB Dropbox

      90 MB Finder

      90 MB TextWrangler

      74 MB Dock

     

     

    Virtual Memory Information:

      4.42 GB Free RAM

      1.86 GB Active RAM

      505 MB Inactive RAM

      1.22 GB Wired RAM

      273 MB Page-ins

      0 B Page-outs

     

     

     

     

    Screen Shot 2014-07-30 at 8.26.20 pm.png

     

     

    Is there anything else i should try? I am running in SafeMode right now and everything seems to be fine

  • by Lexiepex,

    Lexiepex Lexiepex Jul 30, 2014 9:31 AM in response to Kashishv
    Level 6 (10,526 points)
    Mac OS X
    Jul 30, 2014 9:31 AM in response to Kashishv

    Quick work!

    Looks healthy now, but some small details:

    -- in Startdisk/Library/LaunchAgents  you can delete the google.keystone.agent.plist

    this is the google updater scanner.

    -- The latest GoogleDrive app is not giving problems in Mavericks, if you can use it, you can reinstall it. As all other cloud apps it only uses serious resources when synchronizing. If you install it you must do it before you delete the keystone thing, otherwise the keystone thing will come back.

    -- I am not sure, but I think the Searchme Safari plugin is inviting ad spam.

    -- GoogleEarth with internet plugin is sloppy programming but otherwise harmless, let it be.

    -- in the ActivityMonitor list I don't see anything special, although the CPU load is a bit high, that may go away after a few minutes. Kernel task is high though without indication what it is doing. Present these figures again after an hour or more of normal use of the mac.

    -- Is the Android File Transfer app still installed?

    -- the compromised hosts file is very probably not the cause of your issue, it is used by internet access only in blocking some accesses. We wait a bit longer with correcting it. But to be certain, disconnect from the internet and see if it is different. In the etrechecklist I do not see anything that could be the cause.

    -- is it still running OK in the Safemode?

    -- Maybe there is still something that is caused by the earlier install of CMM.

    Hardware:

    -- what peripherals are connected?

    -- 4GB ram is more than enough here, can you test without the additional Ram? Although I pretty sure that it is OK.

    -- Can you shutdown and then start in the Restore partition (CMD+R), start DiskUtility in there and run the following sequence: repair disk permissions, verify disk, repair disk. Even if all this reports back with OK, there may be harmful stuff on the disk, put there by the a keygenerator if you used it.

    Read The SafeMac.com to see waht to run (eg ClamXav) for finding any malware.

    -- If it still does not go away, can you go to Apple for them to run a detailed hardware test (the AHT that you can run yourself is by far not good enough)?

    -- in free moments, think about a good backup strategy

    Lex

  • by Kashishv,

    Kashishv Kashishv Jul 30, 2014 9:55 AM in response to Lexiepex
    Level 1 (0 points)
    Jul 30, 2014 9:55 AM in response to Lexiepex

    Hi Lex,

     

     

    Once again, thank you for your time. I really appreciate your valuable suggestions and i am following every single one. I have already:

     

    • Deleted google.keystone.agent.plist
    • Removed GoogleDrive app
    • Searchme Safari plugin is now removed
    • GoogleEarth is removed (just in case)
    • Android File Transfer was still there, but now removed.
    • disconnect from the internet
    • Yes, its still running OK in SafeMode. No lag, nothing really. Just the Visual Performance - smooth cursoring on Dock is "teeny meeny" laggy but everything else springs up on response.
    • what peripherals are connected? Nothing absolutely. I don't use anything on USB, rarely a Flash Drive.
    • Test without additional RAM. Sure! But i will keep this on last, since its hardware related. *currently verifying disk*
    • I am located in remote area's. We don't have Apple center anywhere near by. I will have to travel 250 km to access one. The local resellers know nothing about Mac, they advice to install WIN on a Macbook. But if the problem persist, i think we can do a fresh install of OS and if that doesn't fix as well. I might have to wait till i find time to visit an ACTUAL Apple store.

     

     

    Current Stat: The volume Hard Drive appears to be OK. But i did click on Repair Disk and its working now. Currently: Updating boot support partitions for the volume as required. Next list is a few articles from thesafemac.com, thanks for that Lex.

     

    Regarding the Backup Options. My office is WIN dominated, i have an (portable) external hard drive i use for office back-ups. I know Mac cannot write to it but it reads from it. Its some FAT32 and NTFS issue. IF i format this drive, can i use it as Backup solution for Mac? Or lets say if i buy another Portable Hard Disk, can i use it with Mac n Mac alone? I also have a Mac Air which i use for travel so i can afford a Portable Hard Drive for this alone.

     

    Do i have to look for something before i buy a Hard Drive? Maybe if its Mac compatible? or FAT32? I read somewhere that FAT32 support not more than 16GB or something like that. In all, do you think there is a reliable solution that will allow one hard drive to work with both Mac n Windows? OR do i have to look for something before i get a Portable Hard Drive for Mac? *If i remember this correctly, the first time i bought a hard drive, i first plugged it into Mac (right after the box) and i was unable to write files on it. What should i do in this case? format it to FAT32?

     

     

    Thanks for your patience Lex

  • by Lexiepex,

    Lexiepex Lexiepex Jul 30, 2014 11:03 AM in response to Kashishv
    Level 6 (10,526 points)
    Mac OS X
    Jul 30, 2014 11:03 AM in response to Kashishv

    Disk:

    Mac can read Fat32 and NTFS (reading NTFS may have some quirks). It can not write NTFS.

    When you buy a separate external hd for Mac only, you have to think about two things:

    -- Before use format it on the Mac in Mac OS Extended (journaled)... even the doc says it is already formatted for OSX (it may contain some supplier software),

    -- Never install any Supplier software that comes with it, OSX does not need that, and it is counterproductive.

    Such a disk can be bought with OWC, or any other supplier. Good are WesternDigital, or Seagate, OWC. Personally I have bad experiences with Lacie, but that may be an exception. Example: 1TB WD Elements (2,5", USB3) costs about $60-70. Do not buy Firewire.

    The first time, you could make a bootable Clone (with Carbon Copy Cloner or SuperDuper) after we finish our quest, then start from the clone and see whether it is the same behaviour or not. If you want also use TimeMachine I would wait with that until we are sure that we find and eliminate the issue, or after a clean install. In that case use a separate disk for TM of 3-5 times the GB you use on the Startup disk: avoid more partitions on a backup disk: if the disk goes down you have nothing.

    ISSUE:

    Since you have almost no issue in the safe mode, it still is not clear if it is a hardware or software issue. There still is the possibility of a compromised system file. Is your battery OK (look in /Utilities/SystemInformation under "Power"): number of cycles, battery condition.? Video OK? Look also under "Diagnostics".

    In earlier OSX we often recommended to download an Update Combo and install that even if the software is already up to date. The actual is starting in the recovery partition and reinstall OSX. You need a good internet connection and it will cost a bit of time (downloading OSX, installing and restarting). Maybe you can try it.

    Lex





  • by Kashishv,

    Kashishv Kashishv Jul 30, 2014 11:21 AM in response to Lexiepex
    Level 1 (0 points)
    Jul 30, 2014 11:21 AM in response to Lexiepex

    Hi Lex,

     

     

    Thank you for writing. The fact that i have used only 70GB of the total Mac Hard Disk, it makes sense to go for a fresh install, since i have already uninstalled major applications like CS6 and MS-Office. There isn't much left in the machine that i need. I can download applications like Evernote and other productivity tools again from AppStore.

     

    I am wondering if i will lose all data from 1Password? Or is it stored in Cloud. I will have to research on that. Currently i am trying to take a backup, once this is done - i will do a fresh install. I am also invited for Beta for Yosemite. I am not sure if i should put my hands into beta with such little knowledge of computing. I think Maverick will be the best bet.

     

    OWC is very much American. This side of the World, you have Transcend, Sata (hard to find locally), Buffalo and other Japanese and Chinese companies dominating the market. You get major products online but its 40% higher than the American price. I paid $110 for 2 x 4GB Corsair Ram here, do you think that's a lot? A Buffalo HD 500GB cost here $100, if you see it in real you will laugh for a while.

     

     

    I will keep you posted on this Lex. Thanks for being this awesome

  • by Lexiepex,

    Lexiepex Lexiepex Jul 30, 2014 1:33 PM in response to Kashishv
    Level 6 (10,526 points)
    Mac OS X
    Jul 30, 2014 1:33 PM in response to Kashishv

    Clean thinking to follow my implied advise. But I am not 100% sure that there may not be a hardware side on it.

    1Password also has the pw file in the computer, copy that or backup, see the 1pw documentation.

    I would stay away from Yosemite, it does not take long and it will be there. If you think you can really contribute, it may be different, but you have enough on your head right now.

    Brands: Corsair is much the cheap side, only have professional items, Crucial is about US$85 in USA, a bit more here in Europa (high VAT). Disks, Hitachi normally is good also.

    When you have the external disk, make a bootable clone (CCC or SuperDuper). Now you can start from the external clone. Download Mavericks, do not install and make a bootable stick with DiskmakerX, then Format the internal. Install Mavericks with the bootable stick on the internal, and start it to see if it runs without the issue. Install all apps you need from a new download. Use finder to transfer your data from the clone.

    I am interested to know how it goes.

    Lex

  • by Kashishv,

    Kashishv Kashishv Jul 31, 2014 1:19 AM in response to Lexiepex
    Level 1 (0 points)
    Jul 31, 2014 1:19 AM in response to Lexiepex

    Hi Lex,

     

     

    I once had bad experience with back-up, restoring and partitioning drives on WIN. Since then, i've stopped messing around with drives and data. I lost 16GB worth childhood memory to a crappy partitioning software which corrupted the Hard Disk. I don't have a fast internet connection (4mbps is the best you get here) but i love (and rely on) cloud storage and i try to backup necessary data on Portable Hard Drives. So, much of what you said regarding Hard Drives was complete bouncer for me. I am not qualified to perform any of that.



    OS X has been downloaded and now installation is nearly complete. I am hoping this will solve the problem. I bought a Mac Compatible Hard Drive and erased it as per your instructions and now using it as secondary back up. I don't like TimeMachine as such, i did a manual backup and now that i think of it, i forgot to backup 1Password.

     

    If everything is fine after installation, i will have to spend countless hours into re-configuring, downloading and installing various applications. I don't know how i could have avoided that. I did not install any new software in recent as such. Just the Maverick update, and i shouldn't blame it. Yosemite will out soon and i will have to download 15GB of OS again.

     

    **update**

    The installation is complete, Mac performed a restart and the issue seems to have resolved. The system CPU usage is: 3.41%. It took about 6 hours to download and i remember doing a fresh install yet the data, wallpaper and configuration seems to be untouched. Everything is as it was, but the problem is resolved. I was thinking, it will be a fresh install (delete everything n a fresh n new copy) but that's not what it looks like.

     

    What just happened? I can see the system is a LOT faster than it was before, i think the new RAM has something to do here?

     

    Thank you Lex

first Previous Page 3 of 4 last Next