HT203517: iCloud: Troubleshooting Documents in the Cloud

Learn about iCloud: Troubleshooting Documents in the Cloud
Mandycz

Q: I changed my apple ID and iCloud won't recognize it?

I changed my apple ID because I am not longer using that email and Icloud will not recognize it or allow me to change it as well. does anyone know how to sync the appleID with Icloud?

iPhone 5

Posted on Jan 8, 2014 9:56 AM

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Q: I changed my apple ID and iCloud won't recognize it?

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  • by David Menzel,

    David Menzel David Menzel Jan 8, 2014 10:05 AM in response to Mandycz
    Level 4 (1,460 points)
    Jan 8, 2014 10:05 AM in response to Mandycz

    So you saying that you changed the email address of your Apple ID (iCloud ID) and now iCloud won't let you sign out, right? If yes, then please follow these steps in order to get it working properly again.

     

    1. Please change your Apple ID back to your old email address (that you used as Apple ID before) here:http://appleid.apple.com
    2. Then go to all your devices - iPhones, iPads, Mac etc. - ("Settings > iCloud") and delete your iCloud account from this devices (+ turn off Find My iPhone, but I guess it will ask you that anyway)
    3. After that go back to http://appleid.apple.com sign in again, and now change your Apple ID again to your new email address.
    4. Finally, set up your iCloud account on all your devices again.
    5. Now, everything should working properly again.