HT5621: Change your Apple ID

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Liis N

Level 1 (0 points)

Q: Trouble with iPhone 4S Apple ID password

Hello! I changed my Apple ID Primary e-mail on my Mac and now I'm troubled with my iPhone 4S - that still keep asking password for an old e-mail and doesn't accept new (and so as old) password (even when old e-mail is in use as secondary e-mail). What should I do?

iPhone 4S, iOS 7.0.4

Posted on Jan 8, 2014 10:39 AM

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Q: Trouble with iPhone 4S Apple ID password

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by sheila_m.,

sheila_m. Jan 10, 2014 12:10 PM in response to Liis N
Community Specialists

Jan 10, 2014 12:10 PM in response to Liis N

Hello Liis N,

Thank you for the details of the issue you are experiencing after changing your Apple ID. I recommend the following articles for an issue like this:

iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207

iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223

Thank you for using Apple Support Communities.

Best,
Sheila M.
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HT5621: Change your Apple ID

Q: Trouble with iPhone 4S Apple ID password

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by sheila_m.,

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