I just got a new MacBookPro 15" Retina....I plugged my ipad into the USB port and it does not recognize it? HELP

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Level 1

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The USB ports don't seem to be working for any device....I have tried with IpadAir, Iphone5 and 3rd party devices...NOTHING Please help

Bill

MacBook Pro with Retina display, OS X Mavericks (10.9.1)

Posted on Jan 8, 2014 11:09 AM

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Answer 1

Level 10

83,910 points

You can return a new Mac within 14 days of purchase.

A new Mac is in warranty for 1 year from the date of purchase.

A new Mac comes with 90 days of free tech support from AppleCare.

AppleCare: 1-800-275-2273

Call AppleCare.

Best.

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