ipod shuffle

Hey vanessafrompm,

Thanks for the question. I understand you are experiencing issues with your iPod shuffle. To troubleshoot these issues, let’s try resetting your iPod:

Resetting iPod shuffle

http://support.apple.com/kb/HT1655

Thanks,

Matt M.

Thanks for the suggestion, it did not help though. I also went into my device in iTunes and "Restored" my iPod, but again no joy.