HT202663: Use Wireless Diagnostics to help you resolve Wi-Fi issues on your Mac
Learn about Use Wireless Diagnostics to help you resolve Wi-Fi issues on your Mac
-
All replies
-
Helpful answers
-
Jan 8, 2014 1:13 PM in response to Jon 15by Bob Timmons,What is the make and model number of your wireless router?
Have you reset the device back to factory default settings and reconfigured it again?
Do you have a good utility like WiFi Explorer or WiFi Scanner to take a look at how many other wireless networks that you have around you?
-
Jan 9, 2014 11:17 AM in response to Bob Timmonsby Jon 15,Have reset everything at least once, i have other wifi signals around but all phones ipad, and windows PC connect and are still connected with the password that MBP states is invalid.
-
Jan 9, 2014 11:28 AM in response to Jon 15by Bob Timmons,★HelpfulAs a test, try changing the name of the wireless network and password.
If the MBP can connect, leave things as is and set up the other devices to connect to the "new" network.
If the MBP still cannot connect, the you have a MBP issue.....best addressed by posting in the MacBook Pro support area, but we could provide the usual basic troubleshooting steps (which you probably have already done) if you want. The link is below.
-
Jan 9, 2014 11:48 AM in response to Jon 15by Jon 15,★Helpfuljust reset router again and now in. will it last??
thanks for reply