HT204668: Locate and organize your iTunes media files
Learn about Locate and organize your iTunes media files
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Jan 8, 2014 2:36 PM in response to pitbull1by apad201,It should work.
If you haven't tried to find it, sign into http://www.icloud.com and enter the Apple ID that was used on the iOS device. Then, choose Find my iPhone.
Find my iPhone will be useless if:
- The device is out of battery/off.
- The device is not connected to the Internet.
- The device has been restored as new (not possible if you set up Find my iPhone on it with iOS 7 installed).
- The device hasn’t had Find my iPhone set up on it.
If you can’t find it, change all passwords and report it to the police. You can also report it to Apple here: http://support.apple.com/kb/HT2526?viewlocale=en_US&locale=en_US , but they won’t do anything without a court order. If you need to serial number, it can be found here: http://support.apple.com/kb/HT4061
Good luck!