carlogammad
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Q: i forgot my icloud password

i forgot my icloud password

Posted on Jan 8, 2014 6:12 PM

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carlogammad

Q: i forgot my icloud password

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  • by randers4,

    randers4 randers4 Jan 8, 2014 6:17 PM in response to carlogammad
    Level 9 (62,891 points)
    Jan 8, 2014 6:17 PM in response to carlogammad

    If you forgot it, you'll have to reset it as explained here: http://support.apple.com/kb/PH2617.

  • by carlogammad,

    carlogammad carlogammad Jan 8, 2014 6:34 PM in response to randers4
    Level 1 (0 points)
    Jan 8, 2014 6:34 PM in response to randers4

    My icloud account id is different to my apple id account. What is the best way to solve this? Your link was trying to change my apple id password not my icloud. And my email account for.my icloud 9months ago was already disabled.

  • by randers4,

    randers4 randers4 Jan 8, 2014 6:36 PM in response to carlogammad
    Level 9 (62,891 points)
    Jan 8, 2014 6:36 PM in response to carlogammad

    An iCloud ID is an Apple ID, and you change the password by following the same process.

     

    Are you by any chance trying to change the iCloud account your device is signed into from an old ID to your current one?

  • by carlogammad,

    carlogammad carlogammad Jan 8, 2014 6:41 PM in response to randers4
    Level 1 (0 points)
    Jan 8, 2014 6:41 PM in response to randers4

    My apple id is end up by @gmail while my icloud id end up by @icloud so how can i fix this if i keep reseting my apple id which is not my issue. I delete all the files from my iphone to factory setting unfortunately my iphone ask for icloud password which is i put the same password as my apple id but my iphone says my account is currently disabled.

  • by randers4,

    randers4 randers4 Jan 8, 2014 6:51 PM in response to carlogammad
    Level 9 (62,891 points)
    Jan 8, 2014 6:51 PM in response to carlogammad

    Normally the @icloud.com address is just an alternate ID for your iCloud account, and can be used interchangeably with your @gmail.com address to sign in.  You can test this by going to icloud.com and signing in with both IDs.

     

    However, if your ID is disabled, you will have to contact Apple for assistance by going to https://expresslane.apple.com, then click More Produces & Services>Apple ID>iTunes Store, App Store or Mac App Store>Disabled Apple ID.

  • by carlogammad,

    carlogammad carlogammad Jan 8, 2014 7:42 PM in response to randers4
    Level 1 (0 points)
    Jan 8, 2014 7:42 PM in response to randers4

    The link that you just post was changing my apple id account. I dont have any problem with my apple id and password. My problem is icloud account. I can log in and log out using my apple id. But i cant log in my icloud because i forgot my password and if i try to put password it says that your icloud account is disabled and when i try to forgot password it lead to apple id account again. I just tried what you just said.