HT204135: Print from your Mac

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Linh H. Truong

Q: I plugged in the printer wire to my Mac and it just wouldn't recognize the printer. The Printer is a HP one, I downloaded the HP Printer Installation but still, the printer is still "not connected"

I plugged in the printer wire to my Mac and it just wouldn't recognize the printer. The Printer is a HP one, I downloaded the HP Printer Installation but still, the printer is still "not connected"

Is there anything I could do to fix this problem?

It seems like my Mac won't detect any "HP" products cause same thing happens to my "hp flashdrive"

 

Please help

 

Thanks

MacBook Air, OS X Mavericks (10.9.1)

Posted on Jan 8, 2014 10:30 PM

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Q: I plugged in the printer wire to my Mac and it just wouldn't recognize the printer. The Printer is a HP one, I downloaded the HP P ... more

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  • by PAHU,

    PAHU PAHU Jan 8, 2014 11:09 PM in response to Linh H. Truong
    Level 6 (16,610 points)
    Jan 8, 2014 11:09 PM in response to Linh H. Truong

    You can open the application called System Information. In the left column there will be an entry of USB. Select this and top right pane will show all the USB busses on the Mac. The HP should be listed under one of the USB busses. If you cannot see it, then try another USB printer cable or another USB port on the Mac. Until you can get the HP to appear under one of the USB busses you will not be able to add it as a printer.