I just received my new iPhone in the mail.. I plugged it in and clicked backup iPhone, it asked me for my iCloud password (which is my apple ID password) and I typed it in but it will not work.

my apple ID password works just fine when signing in. however when I have to use my iCloud password to restore my information onto my brand new iphone, my password says incorrect. I've tried multiple passwords and everything, but the 2 passwords are supposed to be the same so I do not see why this will not work for me.

iPhone 5s, iOS 7.0.4

Posted on Jan 8, 2014 10:16 PM

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I just received my new iPhone in the mail.. I plugged it in and clicked backup iPhone, it asked me for my iCloud password (which is my apple ID password) and I typed it in but it will not work.

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