Was it a mistake to buy a used iPad? Can I reset it?

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Level 1

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Was it a mistake to buy a used iPad? Can I reset it?

I have a used iPad mini here, purchased for my daughter at what I thought was a great deal, but it's apparently disabled. Is this fixable like others have been able to restore factory conditions when they update to iOS 7? I maybe should mention my older daughter has an iPad 2 (also purchased used) that works perfectly so far as I can tell, operating ios7. We have never plugged it into our computer, so I don't think anything must be linked to itunes yet, except my Google account has synced via house wifi. Thanks for any advice.

iPad

Posted on Jan 9, 2014 12:14 AM

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King_Penguin

Level 10

334,138 points

Jan 9, 2014 12:53 AM in response to nickany

If the iPad is showing the disabled screen then you should be able to reset it via a computer's iTunes : http://support.apple.com/kb/HT1212

If it's on iOS 7 and it's still linked to the previous owner's account then when you reset it you may get a screen asking for the iCloud id and password - if you do then you will need to contact the previous owner and ask them to remove it from their account (he/she is the only person that can do it) : http://support.apple.com/kb/TS4515

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